Tornado Resources

​​​​Disaster Recovery Centers (DRCs) are locations that provide both state and federal resources at one stop to best serve flood victims.

Unless otherwise noted, DRCs are open from 9 a.m.​ to 7 p.m. Monday through Saturday and 1 p.m. to 7 p.m. on Sunday. All times are local.


​May 2025 Severe Storm​​s / Tornado​

Laurel County
Laurel County Public Library, 120 College Park Drive, London

Pulaski County
​Center for Rural Development, 2292 S. Hwy. 27 #300, Somerset

Russell County
Russell County Courthouse, 410 Monument Square, Jamestown


A map of DRCs in Kentucky can be found on the FEMA website at ​egateway.fema.gov/ESF6/DRCLocator​​

​​Kentucky Opioid Response Effort (KORE) supports the implementation of evidence-based prevention, treatment and recovery supports to effect change at the state, community, family and individual levels.

Website: https://chfs.ky.gov/agencies/dbhdid/Pages/kore.aspx
Phone: (833) 8KY-HELP (833-859-4357)
Printable Resource: About KORE​

RecoveryLink has launched the Kentucky Disaster Response Recovery Support Service Hub: https://kentucky.myrecoverylink.com/ This free peer support service and referral system is for Kentuckians with substance use disorders impacted by the tornados. Trained peer specialists available Monday – Friday, 10 a.m. – ​4 p.m. EST, to connect via SMS, phone, or webchat. Specialists assist by offering access to social services, navigating treatment, or requesting work 1:1 with a peer via telerecovery. Peers are trained and certified in peer support, crisis intervention and motivational interviewing. They link those in need with local services and supports when possible and they have several local providers on a planning team to help support coordination. Offered at no cost to any Kentuckian.​​

​​Disaster resources are available for the deaf and hard of hearing in western Kentucky and assistance for those who need an interpreter or captioner for communication with FEMA or the Red Cross.

Website: KCDHH: How to Apply
Address: 632 Versailles Road, Frankfort, KY 40601
Phone: 502-573-2604 V | 502-416-0607 VP | 800-372-2907 Toll Free
Email: kcdhh@ky.gov
Printable Resource: Disaster Resources for Deaf & Hard of Hearing Individuals in Western Kentucky​
Blind or Visually Impaired: Call or text @KyCommDeafHoH or 502-319-2457​​​

Please visit the Office of Vital Statistics website for ordering vital records: click here.

Benefits and support services to informal caregivers of people 60 years of age or older, an individual with Alzheimer’s disease or a related disorder and also for grandparents and relatives age 55 or older caring for a relative child no older than 18 years of age related by birth, marriage or adoption

Website: chfs.ky.gov/agencies/dail/Pages/caregiversupport.aspx
Phone: Phone:(502) 564-6930
Email: CHFS.Listens@ky.gov
Printable Resource: National Family Caregiver Support Program​

​​Residents of Caldwell, Laurel, Pulaski, Russell, Triggand Union counties who were affected by severe weather, including the devastating EF-4 tornado that hit southeastern Kentucky on May 16, 2025, are eligible for Disaster Supplemental Nutrition Assistance Program (D-SNAP) benefits, approved June 2, 2025, by the U.S. Department of Agriculture Food and Nutrition Service.

D-SNAP offers short-term food assistance to individuals and families in counties that receive a federal disaster declaration that includes individual assistance. President Donald Trump issued a major disaster declaration for Kentucky on May 24, 2025, following the severe weather and tornadoes.

Additionally, residents who currently receive SNAP benefits can request and apply for a replacement of benefits due to power outages and other impacts. Any SNAP recipient can request replacement benefits whenever food purchased with SNAP benefits is destroyed due to a household disaster.

Those residing or working in the six counties listed above are eligible to apply for D-SNAP assistance from June 5, 2025, through June 12, 2025.

Prospective applicants should call the Department for Community-Based Services' call center for D-SNAP at 1-855-306-8959; this is the fastest way to receive benefits. Applications may be made at a DCBS office at the addresses below from Monday to Saturday, 8 a.m. to 4:30 p.m., and are closed on Sunday, June 8, 2025. The Disaster Recovery Centers (DRCs) in Laurel and Pulaski County will be taking DSNAP applications, Monday through Saturday, 9 a.m. to 7 p.m.

Caldwell County
300 MicBeth Drive
Princeton, KY 42445

Laurel County
31 S. Laurel Road
London, 40743

DRC Laurel County
120 College Park Dr.
London, 40741

Pulaski County
650 North Main St., Suite 250
Somerset, 42501

DRC Pulaski County
2292 S. Highway 27
Somerset, 42501

Russell County
650 N. Main St.
Jamestown, 42629-0770

Trigg County
277 Commerce St.
Cadiz, 42211

Union County
717 U.S. Hwy. 60 East
Morganfield, 42437

Day Date 2025 Application Times (Call Services) Eastern Standard Time 1-855-306-8959 Hours for County offices/D-SNAP site open for applications and pick up D-SNAP cards DRC Sites in Laurel and Pulaski counties
Thursday June 58 a.m.–4:30 p.m.8 a.m.–4:30 p.m.9 a.m.–7 p.m.
FridayJune 68 a.m.–4:30 p.m.8 a.m.–4:30 p.m.9 a.m.–7 p.m.
SaturdayJune 79 a.m.–2 p.m.8 a.m.–4:30 p.m.9 a.m.–7 p.m.
SundayJune 8CLOSEDCLOSEDDRC site open but will not be taking DSNAP applications or issuing D-SNAP cards
MondayJune 98 a.m.–4:30 p.m.8 a.m.–4:30 p.m.9 a.m.–7 p.m.
TuesdayJune 108 a.m.–4:30 p.m.8 a.m.–4:30 p.m.9 a.m.–7 p.m.
WednesdayJune 118 a.m.–4:30 p.m.8 a.m.–4:30 p.m.9 a.m.–7 p.m.
ThursdayJune 128 a.m.–4:30 p.m.8 a.m.–4:30 p.m.9 a.m.–7 p.m.

Residents and business owners who sustained losses in designated counties can apply for additional types of assistance by registering online at DisasterAssistance.gov or by calling 1-800-621-FEMA (3362) or TTY (1-800-462-7585) for deaf or hard-of-hearing individuals. The toll-free numbers will operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice. The Disaster Recovery Center (DRC) sites in Laurel and Pulaski County will be taking DSNAP applications, Monday through Saturday, 9 a.m. to 7 p.m.

For more information about applying for benefits or finding resources in your community, please visit Kynect.​


​​

​​​​The Department of Financial Institutions serves Kentucky residents by promoting access to a stable financial industry, implementing effective regulatory oversight, and enforcing consumer protections.

DFI Tornado Relief: https://kfi.ky.gov/newstatic_Info.aspx?static_ID=663
Address: Department of Financial Institutions, 500 Mero Street, 2 SW 19, Frankfort, KY 40601
Phone: 502-573-3390; toll free 800-223-2579
Fax: 502-573-8787
Email: kfi@ky.gov
Printable Resource:
How to Spot, Stop, and Report Post-Disaster Scams Federal Trade Commission
File A Complaint

​​​​​​Natural Disaster Fraud Hotline to assist Kentuckians in reporting fraud related to the tornadoes and storms in Western and Central Kentucky. Before calling the Natural Disaster Fraud hotline, Kentuckians are encouraged to gather as many details as possible about the suspected fraud, including details are about how the fraud was perpetrated and where it occurred. 

Website: ag.ky.gov/pricegouging (suspected price gouging) and ag.ky.gov/scams (scams)
Phone: 502-696-5485
Additional Information: ​ ​Natural Disaster Scams​

​Open Enrollment ended on Jan. 31, 2022. However, there are qualifying life events that may make Kentucky residents eligible for an exception, and they may apply for coverage during a Special Enrollment Period (SEP). You can qualify for an SEP if you have experienced a qualifying life event, including:
  • The loss of health insurance through a job.
  • ​Household changes such as marriage, divorce, a death in the family, or having a baby.
  • A change in your home address.

Applicants have 60 days to enroll in a plan if they meet SEP qualifications. Those who miss the 60-day window will need to wait until Open Enrollment begins Nov. 1, 2022, to enroll in 2023 coverage.

Website: kynect.ky.gov/healthcoverage/

Phone: 1-855-459-6328
Email: CHFS.Listens@ky.gov
Printable Resource: Click here for printable forms.
Deaf or Hard of Hearing: 1-855-326-4654 TTY
Blind or Visually Impaired: Voice to TDD: 1-800-648-6057. TDD to voice: 1-800-648-6056.

First Baptist Church, London
804 W. Fifth St.
London, KY
(606) 864-4194

Cumberland Falls State Resort Park
7351 KY-90
Corbin, KY
(606) 528-4121

​​Kentucky Housing Corporation (KHC) is working with governmental agencies, including Kentucky Emergency Management and FEMA, as well as its partners throughout the state, to assist in relief efforts. KHC will continue to send detailed information to its partners, but a complete list of resources to date is available on the KHC Resources page. It will be continually updated as more information becomes available.

Website:

Address: 1231 Louisville Road, Frankfort, KY 40601 - Office hours are Monday-Friday from 8:00 am to 5:00 pm.
Phone: 502.564.7630; 800.633.8896 (KY only); ext. 446 - English
502.564.7630, ext. 265 – Spanish
Printable Resource: www.kyhousing.org/Programs/Documents/FEMA%20Disaster%20Relief%20-%20English.pdf
Other languages available: SPANISH www.kyhousing.org/Programs/Documents/FEMA%20Disaster%20Relief%20-%20Spanish.pdf
End Date: None

​​​The Kentucky Department of Insurance regulates the Commonwealth's insurance market, licenses agents and other insurance professionals, monitors the financial condition of companies, educates consumers to make wise choices, and ensures Kentuckians are treated fairly in the marketplace.

Website: Department of Insurance – Tornado Relief
Address: Mayo-Underwood Building, 500 Mero Street, Frankfort, KY 40601
Phone: 502-564-3630; toll free 800-595-6053
Fax: 502-564-6090
Email: DOI.ConsumerComplaints@ky.gov
Printable Resources: 
Before and After the Storm

Homeowner's Insurance Guide (flash.org)
Life Insurance Policy Locator (naic.org)

For other resources, please visit: DEPARTMENT OF INSURANCE (ky.gov)

Other languages available:
Please contact the Department of Insurance if you need help with translations at 502-564-3630
Comuníquese con el Departamento de Seguros si necesita ayuda con las traducciones al 502-564-3630​

​New Vista – serving Fayette, Anderson, Bourbon, Boyle, Clark, Estill, Franklin, Hardin, Harrison, Jessamine, Lincoln, Madison, Powell,  and Scott counties
24-Hour Crisis Phone: 800-928-8000

NorthKey Community Care – serving Boone, Campbell, Carroll, Gallatin, Grant, Kenton, Owen and Pendleton counties
24-Hour Crisis Phone: 859-331-3292 

Seven Counties Services – serving Bullitt, Henry, Jefferson, Oldham, Shelby, Spencer, and Trimble counties
24-Hour Crisis Phone: 502-589-1100

Pathways – serving Boyd, Bath, Carter, Elliott, Greenup, Lawrence, Menifee, Montgomery, Morgan and Rowen counties
24-Hour Crisis Phone: 606-324-1141


988 Suicide & Crisis Lifeline
Website:​988.ky.gov
Crisis Line: 988

Kentuckians in crisis can now connect with suicide prevention, mental health and substance abuse counselors using a nationwide, easier-to-dial phone number – 988. Phone service providers will now direct 988 calls to the existing national lifeline with its 13 Kentucky call centers. And connection to additional crisis services will be provided if necessary. Like 911 and other national, 3-digit phone numbers, 988 was created to be easier to remember and make crisis care easier to access. Available 24/7/365 and free-of-charge, callers to 988 will connect with a compassion​ate, highly trained counselor who can help address their issues as smoothly as possible. Counselors are part of a Kentucky network of call centers linked to other invaluable, lifesaving services. This helps get callers connected quickly to the right kind of help.​​

Disaster Distress Helpline
Website: samhsa.gov/ddh
Crisis line: 1-800-985-5990 (also available for Voice Phone-VP); Spanish-speakers can press “2" for 24/7 bilingual services.

​The Disaster Distress Helpline (DDH) is a 24/7, year-round, confidential, multilingual crisis counseling and emotional support resource for survivors, responders, and anyone in the U.S./territories struggling with distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts to 1-800-985-5990 are answered by trained counselors from a network of independently operated crisis centers located across the country. To connect directly to an agent in American Sign Language, click the "ASL Now" button below or call 1-800-985-5990 from your videophone. ASL Support is available 24/7.

Cumberland River Community Care
Website: crbhky.org 
Crisis Line: 988

Cumberland River Behavioral Health is a nonprofit community mental health center whose mission is to ensure all members of our community an opportunity to achieve their highest potential for living satisfying, productive, and valued lives. They are dedicated to planning and providing quality mental health, developmental and intellectual disabilities, and substance use services in our eight-county service area, including Bell, Clay, Harlan, Jackson, Knox, Laurel, Rockcastle and Whitley counties. Cumberland River Behavioral Health encourages individuals to be active participants, along with family and other interested supporters, in the development of their recovery goals based on the individual needs of each person. Our services are confidential, sensitive to cultural needs and differences. Payment is based on ability to pay.

 
Kentucky River Community Care
Website: krccnet.com
Crisis Line: 800-262-7491

Kentucky River Community Care, Inc. (KRCC), a multisite behavioral health center located in the Appalachian Mountains of rural southeast Kentucky, dedicated to improving the health and well-being of the people of our region. The Community Mental Health serves residents of Breathitt, Knott, Lee, Leslie, Letcher, Owsley, Perry and Wolfe counties. The KRCC Open Access system allows clients to determine when and where they would like to receive their initial service visit with a behavioral health clinician. Clients may walk in to any of KRCC's outpatient offices for assistance or schedule an appointment on a day and time that is convenient for them.

Mountain Comprehensive Care Center
Website: mtcomp.org
Crisis Line: 800-422-1060

Mountain Comprehensive Care Center's mission is to provide quality behavioral healthcare that offers recovery and hope. Its programs have been developed to address the most pressing issues affecting people from all walks of life within our region. The organization believes that everyone should be treated with dignity and respect. The programs below encompass a broad array of services that share a common goal: to help you gain control of difficulties in your life so that you can focus on what matters the most.

Kentucky Community Crisis Response Team 
Website: ​kccrt.ky.gov/
24-Hour Response Request: 888-522-7228

The Kentucky Community Crisis Response Team provides the entire spectrum of critical incident stress management services from pre-incident training, acute crisis response, and post-incident support to emergency services personnel who have encountered a traumatic event. Traumatic events include line of duty deaths, multicasualty incidents, use of deadly force, suicide of a first responder, events involving children, prolonged incidents, terrorism and any other overwhelming event.

These services are provided at no cost in attempt to prevent the destructive effects of emotional trauma, job related stress, and accelerate recovery from critical incidents before stress reactions can negatively impact an individual's career, health and family.​​

Stor​m Relie​f Fund

​Governor Besh​​ear has established the Team Kentucky Storm Relief Fund to assist those impacted​ by severe weather events in the commonwealth​.

Donate Now


​May 2025 Tornado

Counties Eligible for Assistance​
​Individual Assistance has been approved for the following counties as part of a Major Disaster Declaration:

  • Caldwell
  • Laurel
  • Pulaski
  • Russell
  • Trigg
  • Union

​Public Assistance is still pending review.


​Disaster Needs Survey

​Kentuckians affected by the flooding who need help with home damage assessment; shelter, employment or financial assistance; home repair; transportation; appliance replacement; etc.​ are encouraged to take the Kentucky Emergency Management Disaster Needs Survey. The survey helps understand and record the disaster-related needs of Kentucky residents and aids in recommending resources and program referrals while ensuring benefits are not duplicated​. Call 502-607-6665 or click on the link below.

Take the Survey