Tornado Resources

​​

​​Kentucky Opioid Response Effort (KORE) supports the implementation of evidence-based prevention, treatment and recovery supports to effect change at the state, community, family and individual levels.

Website: https://chfs.ky.gov/agencies/dbhdid/Pages/kore.aspx
Phone: (833) 8KY-HELP (833-859-4357)
Printable Resource: About KORE​

RecoveryLink has launched the Kentucky Disaster Response Recovery Support Service Hub: https://kentucky.myrecoverylink.com/ This free peer support service and referral system is for Kentuckians with substance use disorders impacted by the tornados. Trained peer specialists available Monday – Friday, 10 a.m. – ​4 p.m. EST, to connect via SMS, phone, or webchat. Specialists assist by offering access to social services, navigating treatment, or requesting work 1:1 with a peer via telerecovery. Peers are trained and certified in peer support, crisis intervention and motivational interviewing. They link those in need with local services and supports when possible and they have several local providers on a planning team to help support coordination. Offered at no cost to any Kentuckian.​​

​​Disaster resources are available for the deaf and hard of hearing in western Kentucky and assistance for those who need an interpreter or captioner for communication with FEMA or the Red Cross.

Website: KCDHH: How to Apply
Address: 632 Versailles Road, Frankfort, KY 40601
Phone: 502-573-2604 V | 502-416-0607 VP | 800-372-2907 Toll Free
Email: kcdhh@ky.gov
Printable Resource: Disaster Resources for Deaf & Hard of Hearing Individuals in Western Kentucky​
Blind or Visually Impaired: Call or text @KyCommDeafHoH or 502-319-2457​​​

​​T​o inquire about the status and/or results from an autopsy of an individual who lost their life in the Western Kentucky storms families may contact the state medical examiner's office. Information can only be shared with the next of kin.

Website: justice.ky.gov/Departments-Agencies/me/
Addresses:
Louisville
Bingham Building - 1st Floor
10511 LaGrange Road
Louisville, KY 40223
Phone: 502-489-5209 (Louisville)

Frankfort​
Central Laboratory Facility
100 Sower Blvd, STE 202
Frankfort, KY 40601
Phone: 502-564-4545 (Frankfort)

Email:  Mandy.Combest@ky.gov
Handicap accessible: Yes

The Office of Vital Statistics records and provides for each person born in Kentucky a means of establishing legal identity, age, parentage and nationality. It also makes available a legal document of the date, place and cause of every death. Fees will be waived through March 31, 2022, associated with certificates of (birth, death, etc.) from storm-impacted areas.

Applications in English and Spanish may be found on the following web pages. Please fax completed applications to Vital Statistics at 502-564-3318.

Birth application
https://chfs.ky.gov/agencies/dph/dehp/vsb/Forms/VS37BirthApp.pdf

Birth application (Spanish)
https://chfs.ky.gov/agencies/dph/dehp/vsb/Forms/VS37BirthAppSpanish.pdf

Stillbirth application
https://chfs.ky.gov/agencies/dph/dehp/vsb/Documents/VS32IIRev012012.pdf

Stillbirth application (Spanish)
https://chfs.ky.gov/agencies/dph/dehp/vsb/Documents/STILLBIRTHAPPSPNVS3201302012.pdf

Death application
https://chfs.ky.gov/agencies/dph/dehp/vsb/Forms/VS31DeathApp.pdf

Death application (Spanish)
https://chfs.ky.gov/agencies/dph/dehp/vsb/Forms/VS31DeathAppSpanish.pdf

Marriage/Divorce application
https://chfs.ky.gov/agencies/dph/dehp/vsb/Forms/VS230MARRIAGEDIVORCEAPP.pdf

Marriage/Divorce application (Spanish)
https://chfs.ky.gov/agencies/dph/dehp/vsb/Forms/VS230MARRIAGEDIVORCEAPPSpanish.pdf

Physical address and mailing address:
Office of Vital Statistics, 275 East Main Street, 1E-A, Frankfort, KY 40621
Phone: 502-564-4212, extensions 3232 or 3245
FAX: 502-564-3318

Benefits and support services to informal caregivers of people 60 years of age or older, an individual with Alzheimer’s disease or a related disorder and also for grandparents and relatives age 55 or older caring for a relative child no older than 18 years of age related by birth, marriage or adoption

Website: chfs.ky.gov/agencies/dail/Pages/caregiversupport.aspx
Phone: Phone:(502) 564-6930
Email: CHFS.Listens@ky.gov
Printable Resource: National Family Caregiver Support Program​

​​​​The Kentucky Transitional Assistance Program helps families with children pay for basic household expenses.

Website: www.kynect.ky.gov/benefits/s/ktap-program
Physical Addresses:

Hours of operation: Monday – Friday, from 8 a.m. to 4:30 p.m. (local time). Offices are closed on state holidays (Dec. 23-24 and Dec. 30-31). ​

Barren County: 746D East Main Street, Glasgow, 42141

Boyle County: 1000 East Lexington Avenue, Suite 6, Danville, 40422

Caldwell County: 300 MicBeth Drive, Princeton, 42445

Calloway County: 3415 US Highway-641 North, Murray, 42071

Christian County: 644 North Drive Brickyard Plaza, Hopkinsville, 42240

Fulton County: 601 Stephen Beale Drive, Fulton, 42041

Graves County: 317 South 7th Street, Mayfield, 42066 – temporary location

Green County: 605 Columbia Highway, Greensburg, 42743

Hart County: 50 Quality Street, Munfordville, 42765

Hickman County: 343 Moss Avenue, Clinton, 42031

Hopkins County: 1086 Thornberry Drive, Madisonville, 42431

Logan County: 88 Robins Way, Russellville, 42276

Lyon County: 620 West Dale Avenue, Eddyville, 42038

Marion County: 634 West Main Street, Lebanon, 40033

Marshall County: 89 North Main Street, Benton, 42025

Muhlenberg County: 103 Industrial Drive, Greenville, 42345

Ohio County: 947 West 7th Street, Beaver Dam, 42320

Taylor County: Elmhurst Plaza, 1327 East Broadway, Suite A, Campbellsville, 42718

Warren County: 356 Suwannee Trail Street, Bowling Green, 42103​


Phone: 855-306-8959
Email: CHFS.Listens@ky.gov
Other languages available: 866-291-8931 
Handicap accessible: Yes
Deaf or Hard of Hearing: 502-319-2457
Blind or Visually Impaired: Voice to TDD: 1-800-648-6057 TDD to voice: 1-800-648-6056​

The Child Care Assistance Program helps working families pay for child care.

Website: kynect.ky.gov/benefits/s/child-care-program
Physical Addresses:

Hours of operation: Monday – Friday, from 8 a.m. to 4:30 p.m. (local time). Offices are closed on state holidays (Dec. 23-24 and Dec. 30-31). ​

Barren County: 746D East Main Street, Glasgow, 42141

Boyle County: 1000 East Lexington Avenue, Suite 6, Danville, 40422

Caldwell County: 300 MicBeth Drive, Princeton, 42445

Calloway County: 3415 US Highway-641 North, Murray, 42071

Christian County: 644 North Drive Brickyard Plaza, Hopkinsville, 42240

Fulton County: 601 Stephen Beale Drive, Fulton, 42041

Graves County: 317 South 7th Street, Mayfield, 42066 – temporary location

Green County: 605 Columbia Highway, Greensburg, 42743

Hart County: 50 Quality Street, Munfordville, 42765

Hickman County: 343 Moss Avenue, Clinton, 42031

Hopkins County: 1086 Thornberry Drive, Madisonville, 42431

Logan County: 88 Robins Way, Russellville, 42276

Lyon County: 620 West Dale Avenue, Eddyville, 42038

Marion County: 634 West Main Street, Lebanon, 40033

Marshall County: 89 North Main Street, Benton, 42025

Muhlenberg County: 103 Industrial Drive, Greenville, 42345

Ohio County: 947 West 7th Street, Beaver Dam, 42320

Taylor County: Elmhurst Plaza, 1327 East Broadway, Suite A, Campbellsville, 42718

Warren County: 356 Suwannee Trail Street, Bowling Green, 42103

Phone: 855.306.8959
Email:   CHFS.Listens@ky.gov
Printable Resource: Intent to Apply for KTAP, Medicaid, State Supplementation, and/or Child Care Assistance​ (English)
Intención de presentar solicitud para KTAP, Medicaid, suplementación estatal y/o ayuda para cuidados infantiles (Spanish)
Other languages available: 866.291.8931
Handicap accessible: yes
Deaf or Hard of Hearing: 1-855-326-4654 TTY
Blind or Visually Impaired: Voice to TDD: 1-800-648-6057. TDD to voice: 1-800-648-6056. ​

​​​​​The Department of Housing, Buildings and Construction (HBC) enforces statewide standards for building construction. The agency ensures fire and life safety in existing buildings; licenses/certifies plumbers, electricians, boiler contractors, sprinkler and/or fire alarm contractors and building inspectors. Please do not hesitate to contact HBC if you have a question, concern, or issue regarding permitting or inspection of repair or reconstruction work or to find the license status of electricians, plumbers, or HVAC professionals.​

HBC Tornado Relief: https://dhbc.ky.gov/newstatic_Info.aspx?static_ID=664
Address: Department of Housing, Buildings and Construction, 500 Mero Street, First Floor, Frankfort, KY 40601
Phone: 502-573-0365
Fax: 502-573-1057
Email: PPC.Communications@ky.gov
Printable Resource: Consumer publications and complaint forms.
End date of temporary location: Electrical inspectors from HBC will be in the affected areas Dec. 27-30.

December 27 – 29, 2021
Greenwood Shopping Mall (old Sears store)
262 Scottsville Rd., Bowling Green KY 42101
Hours:  8:00 a.m. – 5:00 p.m.
Other languages available: Yes
End date of temporary location: December 29, 2021
Handicap accessible: Yes.
Blind or Visually Impaired: Yes.

December 27 – 28, 2021
56 Federal Street
Madisonville, KY 42431
Hours:  8:00 a.m. – 5:00 p.m.
Other languages available: Yes
End date of temporary location: December 29, 2021
Handicap accessible: Yes.
Blind or Visually Impaired: Yes.

December 29, 2021
56 Federal Street
Madisonville, KY 42431
Hours:  8:00 a.m. – 3:00 p.m.
Other languages available: Yes
End date of temporary location: December 29, 2021
Handicap accessible: Yes.
Blind or Visually Impaired: Yes.

December 27 – 28, 2021
1220 Eagles Way
Mayfield, KY 42066
Hours:  8:00 a.m. – 5:00 p.m.
Other languages available: Yes
End date of temporary location: December 29, 2021
Handicap accessible: Yes.
Blind or Visually Impaired: Yes.

​December 29, 2021
1220 Eagles Way
Mayfield, KY 42066
Hours:  8:00 a.m. – 3:00 p.m.
Other languages available: Yes
End date of temporary location: December 29, 2021
Handicap accessible: Yes.
Blind or Visually Impaired: Yes.​

Some Kentucky residents who have temporarily or permanently lost their jobs because of the Dec. 10-11 tornadoes that swept through the commonwealth are eligible to receive disaster relief assistance. The U.S. Labor Department has approved up to $25 million to assist dislocated workers with a first distribution of $8.3 million. The federal dislocated worker grants are available in the FEMA-declared disaster area of Caldwell, Fulton, Graves, Hopkins, Marshall, Muhlenberg, Taylor and Warren counties. 

For more information, contact the Workforce Development office​ in your area.​

​​T​hose looking to process storm debris should contact their county's solid waste coordinator or contact their local fire department. They will give you information specific to your community.

Website: https://eec.ky.gov/Environmental-Protection/Waste/recycling-and-local-assistance/
Physical Addresses:

Caldwell County: Lynn Williams, 100 East Market Street, Princeton, KY 42445
Phone: 270-365-5199
E-mail: gharper@caldwellcourthouse.com

Christian County: Jim Fleming, 515 Weber Street, Hopkinsville, KY 42240
Phone: 270-887-4100
Fax: 270-887-4019
E-mail: cjst@christiancountyky.gov

Fulton County: April Gallimore, 2216 Myron Cory Drive, Suite 1 Hickman, KY 42050
Phone: 270- 236-2594
E-mail: fcfcapril@gmail.com

Graves County: EJ Clark, 101 East South Street, Mayfield, KY 42066
Phone: 270-247-3626
E-mail: Gravescountyfc3626@gmail.com

Hart County: Larry Jewell, P. O. Box 549 Munfordville, KY 42765 Phone: 270-646-8844
E-mail: larryjewell@hotmail.com

Hickman County: Dawn Mathis, 116 S. Jefferson St., Clinton, KY 42031
Phone: 270- 653-4369
E-mail: jodmathis@gmail.com

Hopkins County: Greg Camplin, Public Works Road/Sanitation Department, P.O. Box 523 Madisonville, Kentucky 42431
Phone: 270- 383-2311
E-mail: gcamplin@hopkinscounty.net

Lyon County: Krista Grigg, P. O. Box 598 Eddyville, KY 42038
Phone: 270- 388-7311
E-mail: kristagrigg@gmail.com

Marshall County: Danny Newton, 835 Benton-Briensburg Rd. Benton, KY 42025
Phone: 270-559-5785
Email: dnewt1@att.net

Muhlenberg County: Charlie Morris, 100 South Main Street Greenville, KY 42345
Cell: 270-543-1668 Office: 270- 338-1740
E-mail: c.morris@muhlenbergcountyky.org

Ohio County: Charlie Shields, 130 East Washington Street, Suite 200, Hartford KY, 42347
Phone: 270-298-4412 Cell: 270-363-0861
E-mail: ocema@ohiocountyky.gov

Taylor County: Debbie McNear, 203 N Court Street, Suite 4 Campbellsville, KY 42718
Phone: 270-465-7729
E-mail: officeexec@taylorcounty.us

Warren County: Stan Reagan, Coordinator Div. Environmental Planning & Assistance,
1141 State Street 2nd Floor, Bowling Green, KY 42101
Phone: 270- 843-5353
E-mail: stan.reagan@ky.gov​​​

​Aimed primarily at issuing replacements for disaster victims, this temporary office also offer a full suite of services, including CDL and RealID. Gov. Beshear has waived the fee for replacing a lost license or ID. For any other service, the office will accept credit/debit card, check, money order or cash.​

Website: drive.ky.gov

Mayfield Location
Address: 355 Charles Drive, Mayfield, KY
Phone: (502) 564-3030 Help Desk for Disaster Relief, Frankfort, KY (No phone installed site)
Email: KYTC.DDLMayfield@ky.gov 
End date of temporary location: April 14, 2022​
Handicap accessible: Yes​

​​​Graves County/Mayfield appointments for written permit test and driver's license road test appointments have been relocated to the Paducah Regional Testing Site. 

Website: kentuckystatepolice.org/driver-testing/
Address:
Paducah Regional Testing Location
300 Clarence Gaines Street
Courthouse Parking Lot Corner of 8th & Washington
Paducah, KY 42001
Phone: 270-443-7671 or 800-542-5990, option 3 (Monday-Friday 8:00 am to 11:30 am)
Email:  kspdrivertesting@ky.gov
Printable Resource: Kentucky Driver Manual​
Interpreter's List: ​Click to download​
End date of temporary location: End of December
Handicap accessible: Yes

Western Kentucky Community & Technical College (WCTC) Adult Education staff will be available at the temporary location in Mayfield starting January 4, 2022, to provide adult education services to tornado victims, including on-site GED testing. 

For additional information, call Tammy Maines, WCTC Director, Adult Education/Skills U, at 270-534-3451.

Address: 355 Charles Drive, Mayfield (temporary)​​

​​​​For individual assistance, homeowners need to start a claim in person, online, by phone, or on the mobile app. FEMA has set up mobile registration centers where homeowners can file a claim in person with the assistance of a representative from the agency. Visit the website for​ locations and schedules. The deadline to apply for assistance is March 14, 2022.

Website: www.fema.gov/disaster/4630
Spanish website: www.fema.gov/es/disaster/4630​
Phone: 800-621-3362, or through the FEMA mobile app
Fax: 800-827-8112 Attn: FEMA
Other languages available: www.fema.gov/disasters/languages
Deaf or Hard of Hearing: 800-462-7585 TTY
Blind or Visually Impaired: 1-800-621-FEMA (1-800-621-3362)​​

​​​​The Department of Financial Institutions serves Kentucky residents by promoting access to a stable financial industry, implementing effective regulatory oversight, and enforcing consumer protections.

DFI Tornado Relief: https://kfi.ky.gov/newstatic_Info.aspx?static_ID=663
Address: Department of Financial Institutions, 500 Mero Street, 2 SW 19, Frankfort, KY 40601
Phone: 502-573-3390; toll free 800-223-2579
Fax: 502-573-8787
Email: kfi@ky.gov
Printable Resource:
How to Spot, Stop, and Report Post-Disaster Scams Federal Trade Commission
File A Complaint

​​Hot meals are being provided to the residents of Mayfield and Graves Counties every day of the week.
Website: www.mayfieldstrong.com/tornado-relief-updates/
Physical Address:​

  • Fancy Farm Elementary, 270 State Route 339 South, Fancy Farm, KY 42039
    Breakfast (7:00 – 9:00 AM) and Lunch (11:00 AM – 1:00 PM)
  • Wingo Elementary, 449 Lebanon Street, Wingo, KY 42088
    Breakfast (7:00 – 9:00 AM) and Lunch (11:00 AM – 1:00 PM)
  • His House Ministries, 1250 KY-303, Mayfield, KY 42066
    Lunch Only  (11:00 AM – 1:00 PM)
  • Catalyst Church, 114 Kings Drive, Mayfield KY 42066 – All three meals

Other languages available: Yes

  • Patricia Fouse (270) 564-9568
  • Julio Estrada (270) 349-4509
  • Alex Richards (270) 970-5910

Handicap accessible: Yes

Disaster Supplemental Nutrition Assistance Program (SNAP)

Kentuckians residing in the following counties may make hot food purchases through Feb. 17, 2022: Adair, Allen, Barren, Butler, Caldwell, Calloway, Carlisle, Casey, Christian, Crittenden, Daviess, Edmonson, Fulton, Graves, Green, Hancock, Hardin, Hart, Hickman, Hopkins, Larue, Livingston, Logan, Lyon, Marion, Marshall, McClean, McCracken, Metcalfe, Muhlenberg, Ohio, Simpson, Taylor, Todd, Trigg, Warren and Webster. Under normal circumstances, hot foods cannot be bought using SNAP benefits. SNAP authorized retailers have been notified of the approval that allows for this exception.​

Phone: 855-306-8959
Email: CHFS.Listens@ky.gov
Printable Resource:
Application for SNAP (English)
Solicitud para el Programa SNAP (Spanish)
Other languages available: 866-291-8931
Handicap accessible: yes
Deaf or Hard of Hearing: 502-319-2457
Blind or Visually Impaired: Voice to TDD: 1-800-648-6057 TDD to voice: 1-800-648-6056​​​

​​​​​​Natural Disaster Fraud Hotline to assist Kentuckians in reporting fraud related to the tornadoes and storms in Western and Central Kentucky. Before calling the Natural Disaster Fraud hotline, Kentuckians are encouraged to gather as many details as possible about the suspected fraud, including details are about how the fraud was perpetrated and where it occurred. 

Website: ag.ky.gov/pricegouging (suspected price gouging) and ag.ky.gov/scams (scams)
Phone: 502-696-5485
Additional Information: ​ ​Natural Disaster Scams​

​Residents can request assistance through the Graves County Tornado Relief Hotline. Community members should use the hotline for help if they do not have food, water, tarps, generators, blankets, or other items. Please continue to use 911 for emergencies. 

Website: www.mayfieldstrong.com
Phone: 270.727.5114
The hotline is operated from 8:30 a.m. – 4:30 p.m. After hour voicemails are also monitored.

​Open Enrollment ended on Jan. 31, 2022. However, there are qualifying life events that may make Kentucky residents eligible for an exception, and they may apply for coverage during a Special Enrollment Period (SEP). You can qualify for an SEP if you have experienced a qualifying life event, including:
  • The loss of health insurance through a job.
  • ​Household changes such as marriage, divorce, a death in the family, or having a baby.
  • A change in your home address.

Applicants have 60 days to enroll in a plan if they meet SEP qualifications. Those who miss the 60-day window will need to wait until Open Enrollment begins Nov. 1, 2022, to enroll in 2023 coverage.

Website: kynect.ky.gov/healthcoverage/

Phone: 1-855-459-6328
Email: CHFS.Listens@ky.gov
Printable Resource: Click here for printable forms.
Deaf or Hard of Hearing: 1-855-326-4654 TTY
Blind or Visually Impaired: Voice to TDD: 1-800-648-6057. TDD to voice: 1-800-648-6056.

The Commonwealth Sheltering Program is available to survivors whose homes were majorly damaged, destroyed, or deemed not habitable in one of the 16 counties designated for FEMA Individual Assistance in the December 10 and 11 tornadoes. The program will provide temporary travel trailers to survivors who are unable to locate rental homes or apartments. To be eligible, survivors must be registered with FEMA, seeking shelter in their eligible county, and agree to the program terms.

Download Information Packet: Click here

Register for services: Click here

​​​​Kentucky State Parks are providing emergency shelters to displaced families affected by the tornado. Families who need emergency housing should contact their local eme​rgency management office to request lodging. Parks staff can assist walk-ins as they arrive at the park. Families are eligible for housing and food services for up to 4 weeks. Occupancy varies daily. Please contact park regarding availability​.

Website: tah.ky.gov
Physical Address:

Kentucky Dam Village
113 Administration Dr.
Calvert City, KY 42044
Phone: 270-362-4271

Kenlake State Resort Park
542 Kenlake Rd.
Hardin, KY 42048
Phone: 270-474-2211

Lake Barkley State Resort Park
3500 State Park Rd.
Cadiz, KY 42211
Phone: 270-924-1131

Barren River Lake State Resort Park 
1149 State Park Road
Lucas, KY 42156
Phone: 270-646-2151

Pennyrile Forest State Resort Park
20781 Pennyrile Lodge Rd.
Dawson Springs, KY 42408
Phone: 270-797-3421

​​​Handicap accessible: Yes- handicap access varies by location. 

​​​​Several locations in and around Mayfield and Graves Counties are offering shelter and lodging to individuals who have been displaced by the storms.

Website: www.mayfieldstrong.com/tornado-relief-updates/
Contact Information:
The Way (accepting pets in crates)
112 Lebanon Street, Wingo, KY 42088
Pastor Ike Murphy: 270-564-0699
Keep in mind, Wingo Old Cumberland Presbyterian Church and The Way Center are next door to each other and are sharing resources.

Wingo Cumberland Presbyterian
334 Lebanon Street, Wingo, KY 42088
Pastor RB Mays at 270-983-0333
Keep in mind, Wingo Old Cumberland Presbyterian Church and The Way Center are next door to each other and are sharing resources.

Lone Oak FBC (Shelter & Shower)
3601 Lone Oak Road, Paducah, KY 42008
(270) 554-1441

Pryorsburg Independent Church (Clothes Pickup Only)
6291 State Route 45 S, Mayfield, KY 42066
(270) 376-5457

Other languages available: Yes

  • Patricia Fouse 270.564.9568
  • Joel Natividad 270.978.9326
  • Julio Estrada 270.349.4509
  • Alex Richards 270.970.5910

Handicap accessible: Yes

​​Kentucky Housing Corporation (KHC) is working with governmental agencies, including Kentucky Emergency Management and FEMA, as well as its partners throughout the state, to assist in relief efforts. KHC will continue to send detailed information to its partners, but a complete list of resources to date is available on the KHC Resources page. It will be continually updated as more information becomes available.

Website:

Address: 1231 Louisville Road, Frankfort, KY 40601 - Office hours are Monday-Friday from 8:00 am to 5:00 pm.
Phone: 502.564.7630; 800.633.8896 (KY only); ext. 446 - English
502.564.7630, ext. 265 – Spanish
Printable Resource: www.kyhousing.org/Programs/Documents/FEMA%20Disaster%20Relief%20-%20English.pdf
Other languages available: SPANISH www.kyhousing.org/Programs/Documents/FEMA%20Disaster%20Relief%20-%20Spanish.pdf
End Date: None

​​​The Kentucky Department of Insurance regulates the Commonwealth's insurance market, licenses agents and other insurance professionals, monitors the financial condition of companies, educates consumers to make wise choices, and ensures Kentuckians are treated fairly in the marketplace.

Website: Department of Insurance – Tornado Relief
Address: Mayo-Underwood Building, 500 Mero Street, Frankfort, KY 40601
Phone: 502-564-3630; toll free 800-595-6053
Fax: 502-564-6090
Email: DOI.ConsumerComplaints@ky.gov
Printable Resources: 
Before and After the Storm

Homeowner's Insurance Guide (flash.org)
Life Insurance Policy Locator (naic.org)

For other resources, please visit: DEPARTMENT OF INSURANCE (ky.gov)

Other languages available:
Please contact the Department of Insurance if you need help with translations at 502-564-3630
Comuníquese con el Departamento de Seguros si necesita ayuda con las traducciones al 502-564-3630​

​​For homes and businesses in the damage area of Mayfield, UPS and FedEx have set up a pick-up location on a lot next to the Linwood Chevrolet dealership. You will receive electronic notification as packages arrive on site.

Physical Address: US 45 just north of the Interstate 69, Mayfield Exit 25 Interchange
Phone: Graves County Sheriff's Office: 270.247.4501
Email: jhayden@gravescountyky.gov
Printable Resource: Check the Graves County Sheriff's Facebook page for regular updates
End date of temporary location: TBD
Handicap accessible: Yes

​The Postal Service has established a new mail and package pick up location for Mayfield customers displaced by the storms. Mayfield residents unable to receive street delivery and PO Box customers may pick up their mail at the Hickory Post Office. To avoid overcrowding at the Hickory Post Office, USPS suggests visiting nearby post offices for retail transactions at the Sedalia Post Office, Farmington Post Office, or Wingo Post Office.

Website: www.tools.usps.com/find-location.htm?location=1366875 
Physical Address: 1976 State Route 1241, Hickory, KY 42051 
Hours of Operation: Monday – Saturday 8:00 am – 5:00 pm
Phone: 270.247.5078
Fax: 270.247.5078
End date of temporary location: TBD
Handicap accessible: Yes
Deaf or Hard of Hearing: 877-889-2457

Four Rivers Behavioral Health
Website: https://4rbh.org/resources-after-a-disaster-crisis-or-trauma/
Crisis Line: 800-592-3980

Four Rivers Behavioral Health is a private, not-for-profit agency providing comprehensive, integrated mental health, substance abuse and developmental disability services to promote the health and quality of life for consumers in Ballard, Calloway, Carlisle, Fulton, Graves, Hickman, Livingston, Marshall, and McCracken counties. Any individual in need is eligible to receive services without regard to race, religion, disability, national origin, or gender.

Pennyroyal Center
Website: https://pennyroyalcenter.org/services/crisis_emergency_services/
Crisis Line: 877-473-7766

The Pennyroyal Center was established on September 1, 1967 and now provides mental health, substance use, intellectual and developmental disabilities services to the 8 western Kentucky counties of Caldwell, Christian, Crittenden, Hopkins, Lyon, Muhlenberg, Todd and Trigg.

The Community Crisis services offers debriefings and psychological first aid response to schools, shelters, community centers, public meetings, and areas of impact. We link victims to counseling, public education, and referral/advocacy services.

RiverValley Behavioral Health
Website: https://www.rvbh.com/services-cat/crisis-emergency/
Crisis Line: 270-684-9466 or 800-433-7291

RiverValley Behavioral Health is the Commonwealth's designated regional Community Mental Health Center that offers a full range of behavioral health services, substance use treatment, and intellectual and disabilities services to adults, children, adolescents, and their families.

Our services are individualized, trauma-informed, evidence-based, and specifically developed to meet the unique, growing behavioral health needs of the communities we serve.

We provide services in Daviess, Henderson, Ohio, Union, McLean, Hancock, and Webster counties. RiverValley Behavioral health provides hope and a nurturing, stabilizing force to the communities we serve through a full continuum of care.

Lifeskills Premium Healthcare Services
Website: https://www.lifeskills.com/crisis
Crisis Line: 800-223-8913

Lifeskills offers a wide range of Emergency Mental Health services to consumers in crisis. The major function of these services is to assist clients in their return to a pre-crisis level of functioning.

Communicare
Website: https://www.communicare.org/crisis
Crisis Line: 800-641-4673

Communicare is one of fourteen community Kentucky mental health centers providing behavioral health, developmental disabilities and substance abuse services in the Lincoln Trail ADD District.  This district includes the counties of Breckinridge, Grayson, Hardin, LaRue, Marion, Meade, Nelson and Washington.

Kentucky Community Crisis Response Board
Website: http://www.kccrb.ky.gov/
24-Hour Response Request: 888-522-7228

The Kentucky Community Crisis Response Board (KCCRB) provides the entire spectrum of critical incident stress management (CISM) services from pre-incident training, acute crisis response, and post-incident support to emergency services personnel who have encountered a traumatic event. Traumatic events include: line of duty deaths, multi-casualty incidents, use of deadly force, suicide of a first responder, events involving children, prolonged incidents, terrorism, and any other overwhelming event.

These services are provided at no cost in attempts to prevent the destructive effects of emotional trauma, job related stress, and accelerate recovery from critical incidents before stress reactions can negatively impact an individual's career, health and family.

Alcoholics Anonymous
Website: https://www.aa.org/

Alcoholics Anonymous is a fellowship of people who come together to solve their drinking problem.  It doesn't cost anything to attend A.A. meetings. There are no age or education requirements to participate. Membership is open to anyone who wants to do something about their drinking problem.

A.A.'s primary purpose is to help alcoholics to achieve sobriety.

Narcotics Anonymous
Website: https://virtual-na.org/

Virtual NA is a globally based collaborative service resource whose primary purpose is to provide a meeting search for both Online and Phone line meetings of Narcotics Anonymous hosted from different countries around the world.​

Emergency Prescription Assistance is available for uninsured residents for replacing prescription medicines or certain medical equipment lost or damaged in tornadoes, high wind or storms. Storm victims can request a free 30-day supply of certain prescription medications at any participating pharmacy and can renew those prescriptions while this federal program remains active. The program also pays for replacements of some types of durable medical equipment and supplies such as canes, crutches, walkers, wheelchairs, blood sugar meters and blood sugar strips for diabetics. Vaccinations provided by retail pharmacies may also be covered under the program, also called EPAP.​​​

Website: Emergency Prescription Assistance Program​​

​​​If you need to report to your officer, please visit the temporary Mayfield Probation and Parole Office located at 337 Charles Drive Mayfield, KY 42066 Monday – Friday between the hours of 8:00 a.m. – 4:30 p.m.​

All mail should continue to be addressed to:
Mayfield Probation and Parole
337 Charles Dr.
Mayfield, KY 42066

Website: corrections.ky.gov

Phone:

STAFF OFFICE ASSIGNMENT OFFICE NUMBER CELL NUMBER
Main Line270-247-6061
Carilla SmithGraves Office Support 502-764-0954
Angela LindsayAssistant Supervisor 502-764-0936 270-559-1497
Ronnie DavisGraves PSIs 502-764-0937 270-556-8162
Eric MeshewFulton, Hickman 502-764-0938 270-564-2480
Jeff Blewett Graves 502-764-0940 270-519-0492
Bart CrumBallard 502-764-0943 270-564-0212
Delissa FraserRiver County PSIs 502-764-0944 270-559-0349
Emilie KeelingDistrict 1 Admin Spec 502-764-0945
Jessica SimpsonDistrict 1 SAP IOP 502-764-0946 270-356-0071
Hillery OhnemusAdmin Branch Manager 502-764-0947
​​​


The Kentucky Small Business Development Center helps small businesses start, grow, and succeed by providing no-cost, confidential, business coaching, business planning, access to capital, marketing assistance, market research, and business training services.
Website: https://kentuckysbdc.com/

Owensboro office: Serving the counties of Caldwell, Christian, Crittenden, Daviess, Hancock, Henderson, Hopkins, McLean, Muhlenberg, Ohio, Todd, Trigg, Union and Webster.

200 East 3rd Street, Suite 200
Owensboro, KY 42303

Phone: (270 574-9990
Business coach: Jamie Johnson jamie.johnson@uky.edu

Paducah office: Serving the counties of Ballard, Calloway, Carlisle, Fulton, Graves, Hickman, Livingston, Lyon, Marshall, and McCracken

West Kentucky Community and Technical College
Emerging Technology Center
5100 Alben Barkley Dr. Suite 146
Paducah, KY 4200

Phone: (270) 953-0153
Business coach:  Aaron Harned, aaron.harned@uky.edu


The U.S. Small Business Administration
provides low-interest disaster loans to help businesses and homeowners recover from declared disasters. The following Business Recovery Centers (BRCs) are open to provide Kentucky businesses impacted by the severe storms, straight-line winds, flooding and tornadoes on Dec. 10-11, 2021, with one-on-one assistance in submitting a disaster loan application.

Hopkins County
Hopkins County Emergency Management
130 North Franklin, Madisonville, KY 42431

Hours: Monday – Saturday, 8 a.m. – 5 p.m.
Closed: Sundays as well as Monday, April 4
Permanently Closes: April 29, 2022

Marshall County
Joe Creason Community Center
The Joe Creason Room
1600 Park Avenue, Benton, KY 42025

Hours: Monday – Saturday, 8 a.m. – 5 p.m. 
Closed: Sunday

Warren County
Kummer/Little Recreation Center
333 College Street, Bowling Green, KY 42101

Hours: Monday – Saturday, 8 a.m. – 5 p.m.
Closed: Sunday
Permanently Closes: April 29, 2022

Warren County
Western Kentucky University Center for Research and Development, WKU Business Accelerator Center
2413 Nashville Road, Bowling Green, KY 42101

Hours: Monday – Friday, 8 a.m. – 5 p.m.
Closed: Saturday and Sunday
Permanently Closes: April 29, 2022

Phone: SBA’s Customer Service Center 1-800-659-2955 (1-800-877-8339 for the deaf and hard-of-hearing)

Applicants may apply online using the Electronic Loan Application (ELA) via SBA’s secure website​ at https://disasterloanassistance.sba.gov/ela/s/, and should apply under SBA declaration # 17286, not for the COVID-19 incident.

To be considered for all forms of disaster assistance, applicants should register online at DisasterAssistance.gov or download the FEMA mobile app. If online or mobile access is unavailable, applicants should call the FEMA toll-free helpline at 800-621-3362. Those who are deaf, hard of hearing or have a speech disability, should dial 7-1-1 to access telecommunications relay services.

Businesses and individuals may also obtain information and loan applications by calling the SBA’s Customer Service Center at 1-800-659-2955 (1-800-877-8339 for the deaf and hard-of-hearing) or emailing DisasterCustomerService@sba.gov(link sends e-mail). Loan applications can also be downloaded at sba.gov/disaster. Completed applications should be mailed to: U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155.

The filing deadline to anyone (businesses of all sizes, homeowners, renters, some nonprofits) who had physical property damage to return loan applications has been extended to March 28, 2022. The deadline for small businesses and some nonprofits to return Economic Injury Disaster loan applications is Sept. 12, 2022.


Community Action Partnerships Kentucky
provides services for workforce development, transportation, housing, senior support, food security, youth enrichment, home energy, and clean drinking water.

Website: https://www.capky.org/services/ 

Graves County
West Kentucky Allied Services
400 North 7th Street
Mayfield, KY

270-247-4046

Carter County
Northeast Kentucky Community Action Agency
539 Hitchins Avenue
Olive Hill, KY
606-286-5344

Grayson County
Central Community Action Council
118 William Thomason Byway Suite 6 B
Leitchfield, KY
270-259-3500

United Way fights for the health, education and financial stability of every person in every community. If you or someone you know is in need of assistance, your local United Way is there to help.  To find help near you:
Website: https://www.uwky.org/211 

Disaster recovery resources: https://www.211.org/get-help/disaster-recovery

​​​Please contact the Department of Revenue for questions regarding state tax extensions and other tax relief available to individuals and businesses in counties included in the federal disaster declaration issued on Dec. 12. 2021.

Website: https://revenue.ky.gov/
Address: Kentucky Department of Revenue, 501 High Street, Frankfort, Kentucky 40601
Phone: 502.564.4581
Fax: 502.564.3875
Email:  revenue.ky.gov/Get-Help/Pages/Contact-Us.aspx
Printable Resource: FAQs on Disaster Relief Sales and Use Tax Refund; Requesting copies of lost tax returns
Other languages available: Spanish
​End date of temporary location: This extension allows affected taxpayers until May 16, 2022 to file Kentucky income tax returns and submit tax payments for individual income tax, corporate income tax, income tax withholding, and limited liability entity tax. Sales and use tax refunds available on the purchase of building materials permanently installed in the repair or replacement of structures is available for up to three years after the date of federal disaster declaration.
Deaf or Hard of Hearing: Visit "Get Help" section of revenue.ky.gov​
Blind or Visually Impaired: Yes. Call or text 502.564.3058 for assistance​​

​Temporary service centers so that citizens can file new unemployment insurance claims associated with loss of employment, replace personal identification documents, apply for jobs, or handle other online needs.

Website: https://kcc.ky.gov/

Addresses:

Greenwood Shopping Mall (old Sears store)
262 Scottsville Rd., Bowling Green KY 42101
Tuesday, Wednesday, Thursday 8:00 AM – 4:30 PM
Friday 8:00 AM - Noon
Other languages available: Yes
End date of temporary location: January 28, 2021
Handicap accessible: Yes.
Blind or Visually Impaired: Yes.

351 Charles Drive
Mayfield, KY 42066
Tuesday, Wednesday, Thursday 8:00 AM – 4:30 PM
Friday 8:00 AM - Noon
Other languages available: Yes
End date of temporary location: January 28, 2021
Handicap accessible: Yes.
Blind or Visually Impaired: Yes.

 ​

Several career centers are available in Western Kentucky to assist job seekers, veterans, and unemployment services. Computers are available. 

Website: https://kcc.ky.gov/
Phone: 502-875-0442

Kentucky Career Center – Bowling Green
Address: 801 Chestnut Street, Bowling Green, KY
Hours:  8:00 am – 4:30 pm
End date of temporary location: This is a permanent location.

Kentucky Career Center – Elizabethtown
Address: 233 Ring Road Elizabethtown, KY  42701
Phone: 270-766-5115
Fax: 270-766-5183
Hours: 

  • Monday, 7:30 a.m. – 5 p.m.
  • Tuesday, 7:30 a.m. – 5 p.m.
  • Wednesday, 7:30 a.m. – 4:30 p.m.
  • Thursday, 7:30 a.m. – 4:30 p.m.
  • Friday, 7:30 a.m. – noon

Other languages available: Yes
End date of temporary location: This is a permanent location.
Handicap accessible: Yes.
Blind or Visually Impaired: Yes.

Kentucky Career Center – Hopkinsville
Address: 110 Riverfront Drive Hopkinsville, KY  42241
Phone: 270-889-6509
Fax: 270-889-6599
Hours: 

  • Monday, 7:30 a.m. – 5 p.m.
  • Tuesday, 7:30 a.m. – 5 p.m.
  • Wednesday, 7:30 a.m. – 4:30 p.m.
  • Thursday, 7:30 a.m. – 4:30 p.m.
  • Friday, 7:30 a.m. – noon

Other languages available: Yes
End date of temporary location: This is a permanent location.
Handicap accessible: Yes.
Blind or Visually Impaired: Yes.

Kentucky Career Center – Madisonville
Address: 755 Industrial Road Madisonville, KY  42431
Phone: 270-821-9966
Hours: 

  • Monday – Friday, 8:00 AM – 4:30 PM

Other languages available: Yes
End date of temporary location: This is a permanent location.
Handicap accessible: Yes.
Blind or Visually Impaired: Yes.

Kentucky Career Center – Owensboro
Address: 3108 Fairview Drive, Owensboro, KY
Hours:  8:00 am – 4:30 pm
End date of temporary location: This is a permanent location.

Kentucky Career Center – Paducah
Address: 416 S. Sixth Street Paducah, KY  42003
Phone: 270-575-7000
Fax: 270-575-7008
Hours: 

  • Monday, 7:30 a.m. – 5 p.m.
  • Tuesday, 7:30 a.m. – 5 p.m.
  • Wednesday, 7:30 a.m. – 4:30 p.m.
  • Thursday, 7:30 a.m. – 4:30 p.m.
  • Friday, 7:30 a.m. – noon

Other languages available: Yes
End date of temporary location: This is a permanent location.
Handicap accessible: Yes
Blind or Visually Impaired: Yes

Impacted Kentuckians who are facing challenges with their utility bills are encouraged to first contact their utility provider regarding assistance programs such as arranging alternative payment schedules or payment plans. In addition, the following resources are available.​

  • The Kentucky Cabinet for Health and Family Services administers the Low Income Home Energy Assistance Program (LIHEAP), a federally funded program that helps low-income households meet their home heat and cooling needs. Visit here for more information.

  • Community Action Kentucky provides services, including utility payment assistance, to Kentucky families in all 120 counties. Visit here for more information.

  • Kentucky's Homeowner Assistance Fund assists qualified homeowners with utility bills. Visit here for more information.

  • Team Kentucky's Healthy at Home Eviction Relief Fund can assist renters with utility bills. Visit here for more information.

  • Kentucky 2-1-1 is your easy-to-remember access number for this information and referral service provided by United Way. Visit here for more information https://www.uwky.org/211

KDVA has four​ Veteran Benefits Field Representatives (VBFRs) in the affected counties who are identifying veterans needing support. That support includes tracking benefits/compensation payments, referrals to federal VA crisis hotline, and more.  KDVA is also supporting the local Veterans Service Organizations (VSOs) in the area.

Homeless Veterans Program – Eileen Ward is taking phone calls for small grants in support of displaced veterans and their families. The grants range from $150 to $200 to assist with purchasing small supplies, etc.  Also, the Homeless Veterans Program will direct veterans to state and regional partners/resources.

Website: http://veterans.ky.gov

VETERANS BENEFITS FIELD REPRESENTATIVES (VBFR)

Michelle Rustin (VBFR)
926 Veterans Drive, Hanson, KY 42413
270-399-1618
Michelle.Rustin@ky.gov

Carol Livingston (VBFR)
Western Kentucky Community & Technical College
Anderson Bldg, Room 2048
4810 Alben Barkley, Paducah, KY 42002
270-556-0474
Carol.Livingston@ky.gov

Jonny Allen (VBFR/Appeals)
926 Veterans Drive, Hanson, KY 42413
270-322-3501
Jonny.Allen@ky.gov

Larrissa Roach (VBFR)
1253 Paris Road, Mayfield, KY 42066
270-705-6656
Larrissa.Roach@ky.gov

Kentucky Veteran Homeless Coordinator

Eileen Ward
502-782-5730
Eileen.Ward@ky.gov 

Executive Director - Office of Kentucky Veterans Services

Alvin “Al" Duncan
Office: (502) 782-5731
Fax: (502) 564-9240
Cell: (502) 229-2718 
Alvin.Duncan@ky.gov

Printable Resource: Tornado Flyer.pdf (ky.gov)

Kentucky Office of Vocational Rehabilitation staff will be available at Mayfield High School from 8 a.m. to 4:30 p.m. on Tuesdays and Thursdays for the month of January to provide information regarding the vocational rehabilitation program for individuals with disabilities who need employment services.

Address: Mayfield High School, 700 Douthitt St, Mayfield, KY 42066
Phone: 502-782-3424 Holly Hendricks
Email: HollyB.Hendricks@ky.gov

Sheltering & Needs Registration

If you were affected by the December 10-11, 2021, tornadoes and have needs, we'd like to help. Whether your need is sheltering, financial assistance or other needs, there may be an organization that can help.

Please register online to help us determine how Team Kentucky and our partners can meet your post-disaster needs.

Register


FEMA Assistance

Survivors may continue to apply for assistance by calling 800-621-3362, going online to DisasterAssistance.gov​, or using the FEMA App (available on Google Play or in the Apple App Store​).​

Deadline to apply is March 14, 2022. For more information, click here​.


Team Western Kentucky Tornado Relief Fund

Governor Beshear has established the Team Western Kentucky Tornado Relief Fund to assist those impacted by the tornadoes and the ​severe weather system overnight on December 10, 2021​.

Donate Now


Offers of Assistance

Whether it's volunteering to clean up debris, donating goods ​and services, or providing shelter​, if you are an individual or organization wishing to help in Western Kentucky, Kentucky Emergency Management has set up a portal to accept offers of assistance.

Offer Assistance


Mayfield Strong

The City of Mayfield, along with Graves County, has established its own web page with helpful links and information about tornado relief resources: Click here​.​


We Are BG Strong

The City of Bowling Green and Warren County have established a one-stop web portal with helpful links and information about tornado relief resources: Click here​.​

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Are you interested in joining our team by filling an unclassified (non-merit) position? Submit your application and learn more about what it means to serve the Commonwealth.

Apply Here