Flood Resources

​​​​​​​​Resources will be added below as they become available.​​ For a list of executive actions taken by Governor Beshear and his administration, click here​.​​

Disaster Recovery Centers (DRCs) are locations that provide both state and federal resources at one stop to best serve flood victims. More centers will be added below as they come online.

Unless otherwise noted, DRCs are open from 7 a.m. to 7 p.m. Monday–Saturday and 1 to 7 p.m. on Sundays.

Breathitt County
Breathitt County Library, 1024 College Avenue, Jackson KY 41339
Opening at noon on Aug. 9

Clay County
Oneida Elementary School, 435 Newfound Road, Oneida KY 40972
Permanently closes at 4 p.m. on Aug. 15

Clay County Community Center, 311 Hwy 638, Manchester KY 40962
Opening at noon on Aug. 16

Knott County
Knott County Sportsplex, 450 Kenny Champion Loop #8765, Leburn KY 41831

Letcher County
Letcher County Recreation Center, 1505 Jenkins Road, Whitesburg KY 41858
Opening at noon on Aug. 9

Perry County
Hazard Community College, First Federal Center, 1 Community Drive, Hazard KY 41701​

Website: findhelpnowky.org/ky
Crisis Line: 1-800-854-6813

FindHelpNowKy.org provides resource listings for hundreds of addiction treatment facilities across the state, providing up-to-date and accurate information about their treatment offerings and availability. If you need help finding treatment or have questions about treatment or recovery, contact our partners at the Kentucky HELP Statewide Call Center to speak with a screening and referral specialist Monday through Friday, from 8:30 a.m.-10 p.m. and Saturday and Sunday from 8:30 a.m. to 5:30 pm EST/EDT at 1-877-318-1871. After hours and need assistance? Call the Kentucky Opioid Assistance and Resource Hotline (KY-OAR) at 1-800-854-6813.

Substance Abuse and Mental Health Treatment National Helpline
Website: ​findtreatment.samhsa.gov
Crisis line: 1-800-662-HELP (4357); TTY: 1-800-487-4889

The Substance Abuse and Mental Health Treatment National Helpline, (also known as the Treatment Referral Routing Service), provides a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations. findtreatment.samhsa.gov

Overdose Prevention
Website: ​ nextdistro.org/kyresourcesyesno

For assistance in obtaining naloxone, a life-saving overdose reversal drug, visit NEXT Distro. NEXT Distro works to get naloxone to people who use drugs and the people who are the most likely to be a first responder in an opioid overdose emergency. If you encounter someone you suspect is experiencing an overdose, call 911 immediately.

​Disaster resources are available for the deaf and hard of hearing in Eastern Kentucky and assistance for those who need an interpreter or captioner for communication with FEMA or the Red Cross.

Website: KCDHH: How to Apply
Address: 632 Versailles Road, Frankfort, KY 40601
Phone: 502-573-2604 V | 502-416-0607 VP | 800-372-2907 Toll Free
Email: kcdhh@ky.gov​

​The Office of Vital Statistics records and provides for each person born in Kentucky a means of establishing legal identity, age, parentage, and nationality. It also makes available a legal document of the date, place, and cause of every death. Fees will be waived temporarily associated with certificates of (birth, death, etc.) from flood-impacted areas.

Applications are provided in both English and Spanish, and may be found on the following web pages. 

Click the appropriate link below for Disaster Relief Applications (these are fillable forms).

Birth application (English and Spanish)

Stillbirth application (English and Spanish)

Death application (English and Spanish)

Marriage/Divorce application (English and Spanish)

There are three (3) options to provide your order to Vital Statistics prior to October 31, 2022. 

Option 1: Fax completed applications to Vital Statistics at 502-564-3318.

Option 2: Email to OVSResponse@ky.gov .

Option 3: Mail to Vital Statistics, 275 East Main Street, 1E-A,  Frankfort, KY 40621.

Application requests for Eastern KY Flood Relief 2022 will expire October 31, 2022.

Questions related to the Applications or ordering process can also be sent to OVSResponse@ky.gov or call 502-564-4212.

In-person and virtual visitation at Breathitt Regional Juvenile Detention Center has been temporarily suspended.

Website: https://djj.ky.gov/visitation/Pages/default.aspx​​
Phone: 606-295-2350​

​Benefits and support services to informal caregivers of people 60 years of age or older, an individual with Alzheimer’s disease or a related disorder and also for grandparents and relatives age 55 or older caring for a relative child no older than 18 years of age related by birth, marriage or adoption

Website: chfs.ky.gov/agencies/dail/Pages/caregiversupport.aspx
Phone: Phone:(502) 564-6930
Email: CHFS.Listens@ky.gov
Printable Resource: National Family Caregiver Support Program​

Kentucky River Area Development District

Local Phone: (606) 436-3158
Toll Free: 1-888-875-3158
Aging and Disability Resource Center Coordinator Contact:  1-800-928-5723​

KRADD supports many programs for the elderly population in the region. The aging programs offered in the Kentucky River Region include: Title III B (supportive services), disease prevention and health promotion services, Title V Senior Community Service Employment Program, Title III C1 & C2 (Congregate and Home Delivered Meals), Homecare Services for individuals over age 60, Family Caregiver Program for individuals caring for a 60+ individual or an individual age 55 or older caring for a grandchild under age 18, and  long-term care ombudsman Services to assist nursing home residents and their families. KRADD serves the following counties:

  • Breathitt
  • Knott
  • Lee
  • Leslie
  • Letcher
  • Owsley
  • Perry

​HBC enforces statewide standards for building construction. The agency ensures fire and life safety in existing buildings; licenses/certifies plumbers, electricians, boiler contractors, sprinkler and/or fire alarm contractors and building inspectors. Please do not hesitate to contact HBC if you have a question, concern or issue regarding home repairs and finding the license status of electricians, plumbers and HVAC professionals.

Visit HBC's website or call 502-573-2002 to verify a license: dhbc.ky.gov/newstatic_Info.aspx?static_ID=573

Address: Department of Housing, Buildings and Construction
     500 Mero Street, First Floor, Frankfort, KY 40601
Phone: 502-573-0365
Fax: 502-573-1057
Email: PPC.Communications@ky.gov
Printable Resources: Consumer publications, complaint forms, and a listing of contact numbers for all insurers in the area will be available at the State Parks for impacted residents.

Breathitt County
Marie Roberts Elementary Schoo, 115 Red Skin Road, Lost Creek​

Floyd County
Floyd County Community Center, 7199 KY-80, Langley

Lawrence County
Lawrence County Community Center, 205 Bulldog Lane, Louisa

Letcher County
Letcher County Central High School, 435 Cougar Drive, Whitesburg
Harry M. Caudill Memorial Library, 220 Main Street, Whitesburg

Magoffin County
Lloyd M. Hall Community Center, 150 S. Church Street, Salyersville

Martin County
Martin Senior Citizens Center, 123 Middle Fork Road, Inez

Perry County 
Home Place Community Center, 24 Victor Road, Hazard
Gospel Light Baptist Church, 100 Independence Drive, Hazard
Roy G. Eversole Elementary School, 601 Broadway Street, Hazard

Pike County 
Valley Elementary School, 163 Douglas Parkway, Pikeville

Wolfe County 
Wolfe County Senior Citizens, Plummer Street (at Washington Street), Campton​

Updated 8/9/2022

The historic flooding in Eastern Kentucky has affected jury trials in Knott and Perry counties, and the disruption in mail service has made it difficult to notify residents of their jury service being postponed.

The Knott County Judicial Center at 53 W. Main St. in Hindman is nonoperational and closed until further notice. If citizens recently received a Knott County jury summons, their jury service has been postponed to October 2022, and they will be mailed a jury service update in the coming weeks.

Jury trials in Perry Circuit Court are canceled for August and have not been rescheduled. Jury trials in Perry District Court are canceled for August and have been rescheduled for September and October. Jurors will be mailed a jury service update in the coming weeks.

All DOC Division of Addiction Services operations in counties affected by flooding have returned to normal operations but they continue to offer phone or virtual assessments for those unable to travel.

​Residents in the 11 Eastern Kentucky counties that have been approved for individual assistance from FEMA can begin applying immediately for Disaster Unemployment Assistance. 

Impacted residents in any of these counties – Breathitt, Clay, Floyd, Knott, Leslie, Letcher, Magoffin, Martin, Owsley, Perry, Pike and Whitley  – can file a claim for Disaster Unemployment Assistance benefits online through the Kentucky Career Center website kcc.ky.gov or by phone at (502) 875-0442.

You DO NOT need to appear in person to file a Disaster Unemployment Assistance claim. In-person at the following Disaster Recovery Centers:

  • Clay County
    Oneida Elementary School
    435 Newfound Road, Oneida KY 40972
    Monday–Saturday 7 a.m. to 7 p.m., Sunday 1-7 p.m.

  • Knott County
    Knott County Sportsplex
    ​450 Kenny Champion Loop #8765, Leburn KY 41831
    Opens at noon on Saturday, Aug. 6
    Monday–Saturday 7 a.m. to 7 p.m., Sunday 1-7 p.m.

Please be aware that Unemployment Insurance staff will only handle Disaster Unemployment Assistance claims at these locations.

Claimants who need assistance with other Unemployment Insurance claims can contact the agency's call center at (502) 564-2900 or schedule an in-person or phone appointment with any regional career center office on the KCC website to receive help with those claims.

​Breathitt County
Tire and Retread – 260 Highway 30, Jackson KY 41339
Open 24 Hours

Clay County
Clay County Fire Department – 80 Orchard Street, Oneida KY 40972
Open 24 Hours 

Floyd County
Floyd County Community Center – 7199 KY-80, Langley KY 41645
Open 24 Hours

Johnson County
Paintsville City Garage – 661 3rd Street, Paintsville KY 41240
Monday–Friday, 8 a.m. – 1 p.m.

Knott County
Knott County Sports Plex – 450 Kenny Champion Loop #8765, Leburn KY 41831
Open 24 hours

Leslie County
Dispatch Center – 24770 Highway 421, Hyden KY 41749
Open 24 Hours

Flood Plain Management – 24770 Highway 421, Hyden KY 41749
Open 24 Hours

Letcher County
Letcher County High School – 435 Cougar Drive, Whitesburg, KY 41858
Open 24 Hours​

Magoffin County
Food Pantry – 5083 Middle Fork, Salyersville KY 41465
Open 24 Hours

Martin County
Martin County Courthouse – 42 East Main Street, Inez KY 41224
Open 24 Hours

Owsley County
140 Country Barn Road, Boonsville KY 41314
9 a.m. – 9 p.m.

Perry County
County Line Community Church – 12639 KY 15, Chavies KY 41727

East Perry Elementary School – 301 Perry Circle Road, Hazard KY 41701

Hazard Flea Market – 368 Dawahare Drive, Hazard 41701

Perry County Garage – 2715 Christopher Road, Hazard KY 41701

Summit Community Church – 147 Century Circle, Hazard KY 41701

Pike County
Appalachian Wireless Arena – 126 Main Street, Pikeville KY 41501
10 a.m. – 6 p.m.

Wolfe County
Campton Elementary – 166 HWY 2491, Campton KY 41301
Open 24 Hours

​Gov. Beshear issued an executive order​ to suspend fees for replacing driver's licenses, ID cards, permits, motor vehicle registration and titles for residents in the following 13 counties: Breathitt, Clay, Floyd, Johnson, Knott, Leslie, Letcher, Magoffin, Martin, Owsley, Perry, Pike and Wolfe. The same order also suspended fees for replacement titles and registrations obtained from county clerks for motor vehicles, mobile homes, boats and ATVs. Residents can also visit any Driver Licensing Regional Offices to request a replacement. Eastern Kentucky regional offices in the affected counties are located in: Manchester, Prestonsburg, Pikeville and Jackson. To schedule an appointment, visit drive.ky.gov. Walk-ins are welcome.

Popup Driver Licensing Services
Popup driver licensing services will be set up to issue replacement driver licenses, permits and state ID cards for flood victims. Replacement fees have been waived. Staff will be on-site at the following locations. Please check back for updates.

Knott County Sportsplex
450 Kenny Champion Loop #8765, Leburn KY 41831
Monday–Saturday: 7 a.m. to 7 p.m.  
Sundays: 1 to 6 p.m. 

Hazard Community College
First Federal Center, 1 Community Drive, Hazard KY 41701
Monday–Saturday: 7 a.m. to 7 p.m.  
Sundays: 1 to 6 p.m. 

Letcher County Courthouse, 2nd Floor
156 Main Street, Whitesburg KY 41858​
(Popup will move to another location. Check back for updates).
Monday–Saturday: 7 a.m. to 7 p.m. 
Sundays: 1 to 6 p.m.

Uninsured Kentuckians living in certain zip codes affected by recent flooding and mudslides may be eligible to have certain prescriptions replaced at no cost to them through the Emergency Prescription Assistance Program. The program makes a 30-day supply of covered medications available to uninsured residents at any participating pharmacy. Under the program, replacements for durable medical equipment and supplies, such as walkers, wheelchairs and oxygen tanks may be covered.

To see if you qualify, ​​​call 855-793-7470. Assistance is available through Oct. 4, 2022.

CountyAuthorized Zip Codes​
Breathitt41310, 41317, 4133​9, 41348, 41366, 41385, 41390
​40913, 40914, 40931, 40932, 40941, 40944, 40951, 40962, 40972, 40983
​Floyd41216, 41601, 41602, ​41603, 41604, 41605, 41606, 41607, 41612, 41615, 41616, 41619, 41621, 41622, 41630, 41631, 41635, 41636, 41640, 41642, 41645, 41647, 41649, 41650, 41651, 41653, 41655, 41659, 41660, 41663, 41666, 41667, 41669
41204, 41219, 41222, 41226, 41234, 41238, 41240, 41254, 41255, 41256, 41257, 41260, 41263, 41265, 41268, 41271, 41274​
​Knott41643, 41725, 41740, 41743, 41759, 41772, 41817, 41822, 41828, 41831, 41834, 41836, 41839, 41843, 41844, 41847, 41859, 41861, 41862​
​Leslie​40803, 40816, 40827, 40840, 40844, 40858, 40868, 40874, 40979, 41714, 41749, 41762, 41764, 41766, 41775, 41776, 41777
​40826, 40862, 41517, 41537, 41804, 41810, 41812, 41815, 41819, 41821, 41824, 41825, 41826, 41832, 41833, 41835, 41837, 41838, 41840, 41845, 41848, 41849, 41855, 41858
Magoffin​41426, 41433, 41464, 41465, 41632
​Martin41203, 41214, 41224, 41231, 41250, 41262, 41267​
​Owsley​41314, 41338, 41351, 41364 41386
​Perry​40981, 41367, 41701, 41702, 41712, 41713, 41719, 41721, 41722, 41723, 41727, 41729, 41731, 41735, 41736, 41739, 41745, 41746, 41747, 41751, 41754, 41760, 41763, 41773, 41774, 41778
Pike​40312, 40376, 40380
41301, 41313, 41332, 41360, 41​365​​

​Five FEMA mobile registration centers are now open in Breathitt, Clay, Floyd, Knott, Letcher, Perry and Pike counties to help Kentucky flood survivors who experienced uninsured loss from the flooding that began July 26.

Flood survivors who live in those counties can go to any of the centers to get help applying for FEMA assistance.

Hours for all the centers are 7 a.m. to 7 p.m. daily unless otherwise noted.

Breathitt County
421 Jett Drive, Jackson KY 41339

Marie Roberts Elementary School, 115 Red Skin Run, Lost Creek KY 41348
Hours: 8 a.m. to 5 p.m. through Aug. 10

Clay County
Clay Community Center, 311 Highway 638, Manchester KY 40962

Floyd County
Martin Community Center, 7199 KY Rte. 80, Langley KY 41645

Knott County
Knott County Sportsplex, 450 Kenny Champion Loop #8765, Leburn KY 41831

Letcher County
Letcher County Recreation Center, 1505 Jenkins Rd., Whitesburg KY 41858

Owsley County
99 Country Barn Road, Booneville KY 41314

Perry County
Hazard Community and Technical College, 1 Community College Drive, Hazard KY 41701

Pike County
15308 US 23 S., Jenkins KY 41537

FEMA representatives will be at the centers to help with applications for federal assistance and provide information about other disaster recovery resources.

FEMA financial assistance may include money for temporary housing, basic home repairs or other uninsured, disaster-related needs such as childcare, transportation and medical, funeral or dental expenses.

It is not necessary to go to a mobile center to apply for FEMA assistance. Homeowners and renters in Breathitt, Clay, Floyd, Knott, Leslie, Letcher, Magoffin, Martin, Owsley, Perry, Pike and ​Whitley​ counties can go online to disasterassistance.gov, call 800-621-3362 or use the FEMA mobile app. If you use a relay service, such as video relay (VRS), captioned telephone or other service, give FEMA the number for that service.

When applying for assistance, it's important to have some critical information in hand:

  • A current phone number where you can be contacted;
  • Your address at the time of the disaster and the address where you are now staying;
  • Your Social Security number;
  • A general list of damage and losses;
  • Banking information if you choose direct deposit; and
  • If insured, the policy number or the agent and/or the company name.

For an accessible video on how to apply for assistance go to FEMA Accessible: How to Register with Disaster Survivor Assistance - YouTube.

​The Department of Financial Institutions’ serves Kentucky residents by promoting access to a stable financial industry, implementing effective regulatory oversight, and enforcing consumer protections.

Address: Department of Financial Institutions, 500 Mero Street, 2 SW 19, Frankfort, KY 40601
Phone: 502-573-3390; toll free 800-223-2579
Fax: 502-573-8787
Email: kfi@ky.gov

The U.S. Department of Agriculture's Food Nutrition Service has approved three waivers.​​

  • The first waiver provides flood victims in Breathitt, Clay, Floyd, Johnson, Knott, Leslie, Letcher, Magoffin, Martin, Owsley, Perry, Pike, Whitley and Wolfe counties until Aug. 31 to request the replacement of food. Typically, people have only 10 days to report food loss.
  • The second waiver allows the purchase of hot foods for a 30-day period. This will help the residents of several counties that qualify for Individual Assistance. Counties include Breathitt, Clay, Floyd, Knott, Letcher, Perry and Pike. It also covers surrounding counties: Bell, Harlan, Jackson, Johnson, Knox, Lawrence, Laurel, Lee, Leslie, Magoffin, Martin, McCreary, Morgan, Owsley, Whitley and Wolfe.
  • ​​The third waiver extends SNAP certification periods an additional 6 months for households in Breathitt, Clay, Floyd, Knott,Leslie, Letcher, Magoffin, Martin, Owsley, Perry, Pike, and Whitley Counties. This allowance from the USDA's Food Nutrition Service extends certification periods and adjusts report submission dates for ongoing SNAP households who are due for recertification or periodic reporting.

SNAP recipients who lost food due to floods or power outages of at least four hours may call the Department for Community Based Services at 855-306-8959 to request replacement.​

The Natural Disaster Fraud Hotline helps Kentuckians report fraud related to the severe storms, flooding and mudslides in Eastern Kentucky. Before calling the Natural Disaster Fraud Hotline, Kentuckians are encouraged to gather as many details as possible about the suspected fraud, including details about how the fraud was perpetrated and where it occurred. 

Website: ag.ky.gov/pricegouging (suspected price gouging) and ag.ky.gov/scams (scams)
Phone: 502-696-5485
Additional Information: Natural Disaster Scams

​Natural disasters such as floods can greatly impact a family's circumstances. These changes can result in eligibility to enroll in kynect health coverage. Get details.​​

Open Enrollment ended on Jan. 31, 2022. However, there are qualifying life events that may make Kentucky residents eligible for an exception, and they may apply for coverage during a Special Enrollment Period (SEP). You can qualify for an SEP if you have experienced a qualifying life event, including:

  • The loss of health insurance through a job.
  • ​Household changes such as marriage, divorce, a death in the family, or having a baby.
  • A change in your home address.

Applicants have 60 days to enroll in a plan if they meet SEP qualifications. Those who miss the 60-day window will need to wait until Open Enrollment begins Nov. 1, 2022, to enroll in 2023 coverage.

Individuals may also be eligible for Medicaid coverage if they meet certain income limits.

Website: kynect.ky.gov/healthcoverage/

Phone: 1-855-459-6328
Email: CHFS.Listens@ky.gov
Printable Resource: Click here for printable forms.
Deaf or Hard of Hearing: 1-855-326-4654 TTY
Blind or Visually Impaired: Voice to TDD: 1-800-648-6057. TDD to voice: 1-800-648-6056.

Clay County
Manchester Pentecostal Church
209 Main Street, Manchester KY 40962

Floyd County
Floyd County Community Center
7199 KY-80, Langley KY 41645

Johnson County
Hazard Community and Technical College – Lees College Campus
680 Jefferson Avenue, Johnson KY 41339

Knott County
Camp Nathanael
480 Camp Nathanael Road, Emmalena KY 41740

Hindman Settlement School
51 Center Street, Hindman KY 41822

Leslie County
W.B. Muncy Elementary School
140 Pirate Drive, Wooton KY 41776

Letcher County
Letcher County Extension Office
478 Extension Drive, Whitesburg KY 41858​

The Mountain Shrine Club
95 Maryland Drive, Whitesburg KY 41858​

Perry County
​Gospel Light Baptist Church
​100 Independence Drive, Hazard KY 41701

Roy G. Eversole Elementary School
601 Broadway Street, Hazard KY 41701

Updated 8/7/2022

​For residents in Breathitt, Clay, Floyd, Knott, Letcher, Owsley, ​Perry and Pike counties who report they cannot or may not be able to safely live in their home, FEMA may need to perform an inspection of the damaged dwelling.

Home Inspections
If you report that you cannot, or may not be able to, safely live in your home, FEMA may need to perform an inspection of the damaged dwelling. The inspection helps FEMA verify disaster-caused damage and loss. Inspectors do not determine eligibility for FEMA assistance.

FEMA will call you to meet at the address where the damage was reported. The inspector’s phone number may be from out of state or show up on caller ID as “unavailable”. The inspector may ask you to verify personally identifiable information by phone.

When the FEMA inspector calls, write down:

  • The inspector’s name
  • Date of call
  • Date and time of appointment
  • Inspector’s telephone number

If you are contacted by a FEMA home inspector, but no one in the household applied for FEMA disaster assistance, inform the inspector that you did not apply for FEMA assistance and ask the inspector to withdraw the application. Also notify FEMA by calling the FEMA Helpline at 800-621-3362.

During Inspection
A typical inspection takes up to 45 minutes to complete. You or your designated co-applicant identified on your application will need to meet with an inspector and provide a photo ID. You may invite another individual such as a household member, relative or friend to help communicate with the inspector.

  • If you or your co-applicant are unable to meet with an inspector, a third-party can be designated in writing and pre-authorized before the scheduled time and date.
  • If you do not want to allow an interior inspection due to COVID concerns, inform the inspector.
  • FEMA never charges a fee for an inspection. The inspector carries an official photo ID and will never ask for bank information.
  • The inspector will attempt to verify the applicant’s name, address, contact information, occupancy and ownership status and insurance coverage.
  • The inspector will walk through the home to assess the condition of both damaged and non-damaged areas, noting disaster caused damage to real property (structural) and doing a complete inventory of all damaged and non-damaged essential personal property (appliances, furniture, etc.).
  • The inspector will ask questions about disaster-caused losses and expenses including medical expenses, moving and storage expenses, items purchased in response to the disaster, uniforms, supplies, and tools required for school or employment.
  • Inspectors will not climb on roofs or enter crawl spaces.
  • Photos may be taken of the interior and exterior of the home during the inspection process.
  • In situations where the home is inaccessible, the inspector may meet with the survivor at another location to verify identity, occupancy and/or ownership.
  • If you suspect an inspector isn’t who they say they are, tell them to leave immediately and call local law enforcement.

After the Inspection
Information gathered during the inspection is only one of several criteria used by FEMA to determine eligibility for assistance. If you have questions after your inspection, please call FEMA’s Helpline at 800-621-3362.

FEMA will mail you a decision letter about eligibility for assistance. To receive updates and notifications faster, create an online DisasterAssistance.gov account after applying for FEMA assistance.​


​Individuals and households affected by severe flooding who reside or have a business in Breathitt, Clay, Floyd, Johnson, Knott, Leslie, Letcher, Magoffin, Martin, Owsley, Perry, Pike and Wolfe counties qualify for income tax relief. Affected taxpayers with a valid extension will have until Nov. 15, 2022, to file Kentucky tax returns for individual income tax, corporate income tax, and limited liability entity tax. Tax payments related to these returns were due on April 18, 2022; therefore, payments are not eligible for this relief.

Estimated income tax payments due on Sept. 15, 2022, are also allowed an extension until Nov. 15, 2022. Payroll withholding filings and payments due between July 26 and Nov. 15, 2022, are also eligible for this extension.

Late filing and payment penalties will be waived for those affected taxpayers seeking relief based on the tax category described above. Kentucky's tax laws do not allow interest to be waived due to natural disasters. Taxpayers are advised to label the top margin of the tax forms filed under this relief provision in large, red letters with the words "Kentucky Flood Relief."

Lost Tax Records
Individuals and businesses that lost tax records in the floods may request replacement copies. Instructions for how taxpayers may request income tax returns is available on DOR's website.

General Questions
Taxpayers requiring additional information or assistance on individual income taxes may contact the Department of Revenue at (502) 564-4581 or KRC.WEBResponseIndividual@ky.gov.​

Individuals with questions about Corporation Income Tax or Pass-through Entities may call (502) 564-8139 or email KRC.WEBResponseCorporationTax@ky.gov or DORWEBRESPONSEPASSTHROUGHENTITY@ky.gov

​The Kentucky Department of Insurance regulates the Commonwealth's insurance market, licenses agents and other insurance professionals, monitors the financial condition of companies, educates consumers and ensures Kentuckians are treated fairly. Please do not hesitate to contact DOI if you have a question, concern or issue regarding insurance claims.

Address: Department of Insurance, 500 Mero Street, 2 SE 11, Frankfort, KY 40601
Phone: 502-564-3630; toll free 800-595-6053
Fax: 502-564-1453
Email: PPC.Communications@ky.gov

Consumers should contact DOI's consumer assistance toll free number with questions at 800-595-6053.

Printable Resource: Consumer publications, complaint forms, and a listing of contact numbers for all insurers in the area will be available at the State Parks for impacted residents.
Before and After the Storm
File a Complaint

​The following locations are providing Internet access via wi-fi hotspots: 

Knott County
Knott County Health Center: 880 W Main Street, Hindman KY

Leslie County
Leslie County Health Center: 78 Maple Street, Hyden KY

Letcher County
Letcher County Health Center: 115 E Main Street, Whitesburg KY

Owsley County
Owsley County Health Center: 282 KY-28, Booneville KY

Perry County
Perry County Health Center: 239 Lovern Street, Hazard KY
Kentucky River District Health Department: 441 Gorman Hollow Road, Hazard KY

Families m​​ay contact long-term care facilities and/or the Office of the Ombudsman in the Cabinet for Health and Family Services for assistance, including information relating to the relocation of family members due to flooding, water levels and power outages. Long-term care ombudsmen representing the Kentucky River and Big Sandy districts may also be contacted.

Office of the Ombudsman:​chfs.ky.gov/agencies/dail/Pages/ltcomb.aspx
Long-term care ombudsman's hotline: (800) 372-2991​
Kentucky River Ombudsman: Shelia Cornett, (606) 436-3158
Big Sandy Ombudsman: Shelly Akers, (606) 886-2374, ext. 335​

988 Suicide & Crisis Lifeline
Website: https://988.ky.gov
Crisis Line: 988

Kentuckians in crisis can now connect with suicide prevention, mental health and substance abuse counselors using a nationwide, easier-to-dial phone number – 988. Phone service providers will now direct 988 calls to the existing national lifeline with its 13 Kentucky call centers. And connection to additional crisis services will be provided if necessary. Like 911 and other national, 3-digit phone numbers, 988 was created to be easier to remember and make crisis care easier to access. Available 24/7/365 and free-of-charge, callers to 988 will connect with a compassionate, highly trained counselor who can help address their issues as smoothly as possible. Counselors are part of a Kentucky network of call centers linked to other invaluable, lifesaving services. This helps get callers connected quickly to the right kind of help.​​

Disaster Distress Helpline
Website: https://www.samhsa.gov/ddh
Crisis line: 1-800-985-5990 (also available for Voice Phone-VP); Spanish-speakers can press “2" for 24/7 bilingual services.

​The Disaster Distress Helpline (DDH) is a 24/7, year-round, confidential, multilingual crisis counseling and emotional support resource for survivors, responders, and anyone in the U.S./territories struggling with distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts to 1-800-985-5990 are answered by trained counselors from a network of independently operated crisis centers located across the country. To connect directly to an agent in American Sign Language, click the "ASL Now" button below or call 1-800-985-5990 from your videophone. ASL Support is available 24/7.

Cumberland River Community Care
Website: https://crbhky.org 
Crisis Line: 988

Cumberland River Behavioral Health is a nonprofit community mental health center whose mission is to ensure all members of our community an opportunity to achieve their highest potential for living satisfying, productive, and valued lives. They are dedicated to planning and providing quality mental health, developmental and intellectual disabilities, and substance use services in our eight-county service area, including Bell, Clay, Harlan, Jackson, Knox, Laurel, Rockcastle and Whitley counties. Cumberland River Behavioral Health encourages individuals to be active participants, along with family and other interested supporters, in the development of their recovery goals based on the individual needs of each person. Our services are confidential, sensitive to cultural needs and differences. Payment is based on ability to pay.

Kentucky River Community Care
Website: https://www.krccnet.com
Crisis Line: 800-262-7491

Kentucky River Community Care, Inc. (KRCC), a multisite behavioral health center located in the Appalachian Mountains of rural southeast Kentucky, dedicated to improving the health and well-being of the people of our region. The Community Mental Health serves residents of Breathitt, Knott, Lee, Leslie, Letcher, Owsley, Perry and Wolfe counties. The KRCC Open Access system allows clients to determine when and where they would like to receive their initial service visit with a behavioral health clinician. Clients may walk in to any of KRCC's outpatient offices for assistance or schedule an appointment on a day and time that is convenient for them.

Mountain Comprehensive Care Center
Website: https://www.mtcomp.org
Crisis Line: 800-422-1060

Mountain Comprehensive Care Center's mission is to provide quality behavioral healthcare that offers recovery and hope. Its programs have been developed to address the most pressing issues affecting people from all walks of life within our region. The organization believes that everyone should be treated with dignity and respect. The programs below encompass a broad array of services that share a common goal: to help you gain control of difficulties in your life so that you can focus on what matters the most.

Kentucky Community Crisis Response Board 
Website: http://www.kccrb.ky.gov/
24-Hour Response Request: 888-522-7228

The Kentucky Community Crisis Response Board provides the entire spectrum of critical incident stress management services from pre-incident training, acute crisis response, and post-incident support to emergency services personnel who have encountered a traumatic event. Traumatic events include line of duty deaths, multicasualty incidents, use of deadly force, suicide of a first responder, events involving children, prolonged incidents, terrorism and any other overwhelming event.

These services are provided at no cost in attempt to prevent the destructive effects of emotional trauma, job related stress, and accelerate recovery from critical incidents before stress reactions can negatively impact an individual's career, health and family.

The Kentucky State Police is working diligently to respond to areas of Eastern Kentucky affected by extreme flooding. Troopers continue to work to preserve life and conduct rescue missions, and they remain committed to assisting those in need.  Please dial 911 only if you have an emergency. 

Website: kentuckystatepolice.org/p12-7-28-2022/

If you wish to report a missing loved one in the counties of Breathitt, Perry, Knott, Letcher or Leslie counties, contact Post 13 Hazard at 606-435-6069​​.

If you wish to report a missing loved one in the counties of Magoffin, Johnson, Martin, Floyd, or Pike counties, contact Post 9 Pikeville at 606-433-7711.

If you wish to report a missing loved one in the counties of Jackson, Owsley, or Lee counties, contact Post 7 Richmond at 859-623-2404.

If you wish to report a missing loved one in the counties of Wolfe or Morgan counties, contact Post 8 Morehead at 606-784-4127.

If you wish to report a missing loved one in Harlan County, contact Post 10 Harlan at 606-573-3131.

Email:  If you are unable to get through to the appropriate KSP post, you may report a missing loved one by sending an email to ksppubaff@ky.gov and include the following information:

  • Your name (first, last)
  • Your phone number
  • Missing loved ones name (first, last)
  • Missing loved ones county of residence
  • Missing loved ones description (gender, age, race, etc.) 
  • Missing loved ones home address, and phone number (if known).

This information will be forwarded to the appropriate KSP Post for further investigation.​​

Team Eastern Kentucky Flood Relief Fund

​Many people will use portable generators during these power outages that follow flooding. Portable generators are life-saving tools in times of emergency. However, because of improper consumer use, they can also be deadly. Year after year, people suffer carbon monoxide poisoning due to improper usage of portable generators. Information and preparedness now can help prevent tragedy.

The Portable Generator Manufacturers' Association (PGMA) offers these life-saving safety tips.

​Carriers will attempt mail delivery in eastern Kentucky communities affected by recent flooding where it is safe to do so. Carriers will avoid downed power lines, flooded or damaged streets and bridges, and other potentially hazardous situations.

Customers displaced by damage to their home or business are encouraged to either place their mail on hold or submit a permanent or temporary change of address, depending on their circumstances. Hold Mail and Change of Address requests can be made online at usps.com.

Post offices temporarily closed and the alternate locations for mail pick up and retail operations are as follows. NOTE: Customers are reminded to bring proper photo identification for mail and package pickups. 












ARY14065 KY HWY 47641712BULAN4672 KY HWY 47641722

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LOST CREEK9950 HIGHWAY 15 S41348JACKSON790 HWY 15 N41339

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ROXANA4115 HIGHWAY 203641848JEFF136 KY HWY 741751

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Members in a 1915c Home and Community-Based Services (HCBS) waiver program or nursing facilities should call 1-844-784-5614 or email 1915cWaiverHelpDesk@ky.gov. Call center staff are prepared to help complete forms to request assistance. For HCBS waiver pharmacy assistance, call Magellan at 1-800-635-2570.

Members with a Managed Care Organization (MCO) such as Aetna; Anthem; Humana; Passport by Molina; UnitedHealthcare or WellCare should contact their member services listed on their member card for assistance or dial the following numbers:

  • Aetna: 1-855-300-5528
  • Anthem: 1-855-690-7784
  • Humana: 1-800-444-9137
  • Passport by Molina: 1-800-578-0603
  • WellCare: 1-877-389-9457
  • UnitedHealthcare: 1-866-293-1796​

For MCO pharmacy assistance, call MedImpact at 1-800-210-7628.​

​The Letcher County Probation and Parole office is closed until further notice. Staff are working remotely and only available by cell phone at this time. If you need to report, please contact your officer at the number listed below.

Olivia Newsome, Assistant Supervisor, 606-371-0051

Cretia Barker, Letcher County Probation/PSI, 606-594-7688

Dana Taylor, Employment Specialist, 606-594-7156

Jenna Caudill, Letcher County Probation, 606-594-8310

Kevin Bowling, WestCare, 606-594-7921

Mark Bailey, Letcher Probation, 606-594-7664

Tanner Warf, Letcher Parole, 606-594-8313

Tristan Farler, Letcher MRS, 606-594-8836

Vickie Caudill, Admin Caseload, 606-594-8362

Denise Thorpe, Social Service Clinician, 606-767-1100

Kentuckians in the twelve counties included in the federal disaster declaration for individual assistance are eligible to request a refund of Kentucky sales and use tax paid on the purchase of building materials permanently installed in the repair or replacement of structures damaged by flooding.

These sales tax refunds are good for purchases made on or after the date of the disaster declaration for individual relief up to $6,000 in tax per building. Applicants in Breathitt, Clay, Floyd, Knott, Leslie, Letcher, Magoffin, Martin, Owsley, Perry, ​Pike and Whitley counties have three years from the date of the federal disaster declaration to submit a refund claim to the Kentucky Department of Revenue after the repairs or replacement construction are completed.

Property owners living in any one of these five designated counties who purchase building materials for the repair or replacement of structures damaged by the floods can visit the Kentucky Department of Revenue's website at revenue.ky.gov to learn more about how to apply for a sales tax refund.

Guidance on how to submit a refund request, along with all the required forms needed from property owners are available at revenue.ky.gov, as well as answers to frequently asked questions about this targeted sales tax relief.​​

Individuals in need of more personalized assistance may call 502-564-5170 and select Option 1 to speak to a member of the Revenue staff.​

​Tr​avel trailers through the Eastern Kentucky Sheltering Program are available to survivors whose homes were majorly damaged, destroyed, or deemed not habitable in one of the eight counties designated for FEMA Individual Assistance in the July flooding event (Breathitt, Clay, Floyd, Knott, Letcher, Owsley, Perry, and Pike). The program will provide temporary shelters to survivors who are unable to locate rental homes or apartments. To be eligible, survivors must register for FEMA assistance, be seeking shelter in their eligible county, and agree to the program terms.

T​he U.S. Small Business Administration (SBA) has announced that it will open three Business Recovery Centers (BRCs). BRCs are established to provide one-on-one assistance in submitting a disaster loan application for Kentucky businesses impacted by the severe storms, flooding, landslides and mudslides that began July 26.

The disaster declaration covers Breathitt, Clay, Floyd, Knott, Leslie, Letcher, Magoffin, Martin, Owsley, Perry, Pike and Whitley counties, which are eligible for both Physical and Economic Injury Disaster Loans from the SBA. Small businesses and mo​st private nonprofit organizations in the following adjacent counties are eligible to apply only for SBA Economic Injury Disaster Loans (EIDLs): Bell, Harlan, Jackson, Johnson, Knox, Laurel, Lee, Leslie, Magoffin, Martin and Wolfe in Kentucky.

All SBA’s Business Recovery Center​s will be open daily from 9 a.m. to 7 p.m.

Perry County – SB​​A Business Recovery Center
Hazard Community and Technical College, Jolly Classroom Center
1 Community College Drive, Hazard KY 41701 

Clay County – SBA​ Business Recovery Center
Eastern Kentucky University - Manchester
50 University Drive, Manchester KY 40962

Letcher County – SBA Business Recovery Center
Appalachian Groundswell
229 East Main Street, Whitesburg KY 41858​

Customer Service Representatives will be available as indicated above at the BRCs to answer questions about the disaster loan program and assist business owners in completing their applications. Due​​​ to the ongoing COVID-19 pandemic, the SBA has established protocols to help protect the health and safety of the public. All visitors to the BRCs are encouraged to wear a face mask. Businesses and private nonprofit organizations of any size may borrow up to $2 million to repair or replace disaster-damaged or destroyed real estate, machinery and equipment, inventory, and other business assets. Applicants may be eligible for a loan amount increase of up to 20 percent of their physical damages, as verified by the SBA, for mitigation purposes. Eligible mitigation improvements may include a safe room or storm shelter, sump pump, elevation, retaining walls, and landscaping to help protect property and occupants from future damage caused by a similar disaster.

For small businesses, small agricultural cooperatives, small businesses engaged in aquaculture and most private nonprofit organizations, the SBA offers Economic Injury Disaster Loans (EIDLs) to help meet working cap​ital needs caused by the disaster. Economic Injury Disaster Loan assistance is available regardless of whether the business suffered any physical property damage.​

Disaster loans up to $200,000 are available to homeowners to repair or replace disaster-damaged or destroyed real estate. Homeowners and renters are eligible​​ for up to $40,000 to repair or replace disaster-damaged or destroyed personal property. Interest rates are as low as 3.04 percent for businesses, 1.875 percent for nonprofit organizations and 2.188 percent for homeowners and renters, with terms up to 30 years. Loan amounts and terms are set by the SBA and are based on each applicant’s financial condition. To be considered for all forms of disaster assistance, applicants should register online at DisasterAssistance.gov​ or download the FEMA mobile app. If online or mobile ​​access is unavailable, applicants should call the FEMA toll-free helpline at 800-621-3362. Those who use 711-Relay or Video Relay Services should call 800-621-3362.

Applicants may apply online using the Electronic Loan Application (ELA) via SBA’s secure website at https://disasterloanassistance.sba​​.gov/ela/s/ and should apply under SBA declaration # 17546.

Disaster loan information and application forms may also be obtained by calling the SBA’s Customer Service Center at 800-659-2955 (if you are deaf, hard of​ hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services) or by sending an email to DisasterCustomerService@sba.gov. Loan applications can be downloaded from the SBA’s website at sba.gov/disaster. Completed applications should be mailed to: U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155.​

The physical loan application deadline is Sept. 28, 2022. The deadline to return economic injury applications is May 1, 2023.​

In-person and virtual visitation at Southeast State Correctional Complex has been suspended until further notice.

Website: ​corrections.ky.gov/visitation/pages/sscc.aspx
Phone: (606) 452-6300, ext. 1013
Email: ​ sscc.visitationa@ky.gov

​The Kentucky Transportation Cabinet is working to assess and restore state-maintained roadways and bridges in Eastern Kentucky. This website provides a single source to track traffic impacts and response activities in Department of Highways Districts 10, 11 and 12.​

Website: ekytransportation-kytc.hub.arcgis.com/

​Impacted Kentuckians who are facing challenges with their utility bills are encouraged to first contact their utility provider regarding assistance programs such as arranging alternative payment schedules or payment plans. In addition, the following resources are available.​

  • The Kentucky Cabinet for Health and Family Services administers the Low Income Home Energy Assistance Program (LIHEAP), a federally funded program that helps low-income households meet their home heat and cooling needs. Visit here for more information.

  • Community Action Kentucky provides services, including utility payment assistance, to Kentucky families in all 120 counties. Visit here for more information.

  • Kentucky's Homeowner Assistance Fund assists qualified homeowners with utility bills. Visit here for more information.

  • Team Kentucky's Healthy at Home Eviction Relief Fund can assist renters with utility bills. Visit here for more information.

  • Kentucky 2-1-1 is your easy-to-remember access number for this information and referral service provided by United Way. Visit here for more information https://www.uwky.org/211.

​Breathitt County
First Church of God – 1772 KY-30 W, Jackson KY 41339

Letcher County
Fleming-Neon Water Co./City Hall – 955 KY-317, Neon KY 41840​
Jenkins Middle High School – 269 State Hwy 3086, Jenkins KY 41537
Letcher Central High School – 435 Cougar Drive, Whitesburg KY 41858​

Perry County
Warehouse – KY Hwy 15 North ​at Terrace View Drive, Hazard KY

Updated 8/10/2022

Sheltering Registration

If you were affected by the flooding in Eastern Kentucky that began on July 26 and have needs, we'd like to help. Whether your need is sheltering, financial assistance or other needs, there may be an organization that can help.

Please register online to help us determine how Team Kentucky and our partners can meet your post-disaster needs.


FEMA Assistan​​ce

Those impacted​ by ​​fl​ooding in Breathitt, Clay, Floyd, Knott, Leslie, Letcher, Magoffin, Martin, Owsley, Perry, Pike and ​Whitley counties can apply for individual assis​tance by calling 800-621-3362,​ going online to DisasterAssistance.gov, or using the FEMA App (available on Google Play or in the Apple App Store).

Check the resource list for FEMA Mobile Registration Center locations.

​'Don't Wait to Clean Up​'

​Kent​​uckians affected by the s​​​evere storms, flooding and mudslides that began July 26 do not need to wait to begin cleanup efforts. Click here​ for more information.

​Team Eastern K​​entucky Flood Relief Fund

​Governor Besh​​ear has established the Team Eastern Kentucky Flood Relief Fund to assist those impacted by the major flooding event that began on July 26, 2022.

Donate Now

Offers of Assistance

Whether it's volunteering to clean up debris, donating goods ​and services, or providing shelter​, if you are an individual or organization wishing to help in Eastern Kentucky, Kentucky Emergency Management has set up a portal to accept offers of assistance.

Offer Assistance


Get notifed when con artists are on the attack in Kentucky.



Are you interested in joining our team by filling an unclassified (non-merit) position? Submit your application and learn more about what it means to serve the Commonwealth.

Apply Here