988 Suicide & Crisis Lifeline
Crisis Line: 988
Kentuckians in crisis can now connect with suicide prevention, mental health and substance abuse counselors using a nationwide, easier-to-dial phone number – 988. Phone service providers will now direct 988 calls to the existing national lifeline with its 13 Kentucky call centers. And connection to additional crisis services will be provided if necessary. Like 911 and other national, 3-digit phone numbers, 988 was created to be easier to remember and make crisis care easier to access. Available 24/7/365 and free-of-charge, callers to 988 will connect with a compassionate, highly trained counselor who can help address their issues as smoothly as possible. Counselors are part of a Kentucky network of call centers linked to other invaluable, lifesaving services. This helps get callers connected quickly to the right kind of help.
Disaster Distress Helpline
Crisis line: 1-800-985-5990 (also available for Voice Phone-VP); Spanish-speakers can press “2" for 24/7 bilingual services.
The Disaster Distress Helpline (DDH) is a 24/7, year-round, confidential, multilingual crisis counseling and emotional support resource for survivors, responders, and anyone in the U.S./territories struggling with distress or other mental health concerns related to any natural or human-caused disaster. Calls and texts to 1-800-985-5990 are answered by trained counselors from a network of independently operated crisis centers located across the country. To connect directly to an agent in American Sign Language, click the "ASL Now" button below or call 1-800-985-5990 from your videophone. ASL Support is available 24/7.
Cumberland River Community Care
Crisis Line: 988
Cumberland River Behavioral Health is a nonprofit community mental health center whose mission is to ensure all members of our community an opportunity to achieve their highest potential for living satisfying, productive, and valued lives. They are dedicated to planning and providing quality mental health, developmental and intellectual disabilities, and substance use services in our eight-county service area, including Bell, Clay, Harlan, Jackson, Knox, Laurel, Rockcastle and Whitley counties. Cumberland River Behavioral Health encourages individuals to be active participants, along with family and other interested supporters, in the development of their recovery goals based on the individual needs of each person. Our services are confidential, sensitive to cultural needs and differences. Payment is based on ability to pay.
Kentucky River Community Care
Crisis Line: 800-262-7491
Kentucky River Community Care, Inc. (KRCC), a multisite behavioral health center located in the Appalachian Mountains of rural southeast Kentucky, dedicated to improving the health and well-being of the people of our region. The Community Mental Health serves residents of Breathitt, Knott, Lee, Leslie, Letcher, Owsley, Perry and Wolfe counties. The KRCC Open Access system allows clients to determine when and where they would like to receive their initial service visit with a behavioral health clinician. Clients may walk in to any of KRCC's outpatient offices for assistance or schedule an appointment on a day and time that is convenient for them.
Mountain Comprehensive Care Center
Crisis Line: 800-422-1060
Mountain Comprehensive Care Center's mission is to provide quality behavioral healthcare that offers recovery and hope. Its programs have been developed to address the most pressing issues affecting people from all walks of life within our region. The organization believes that everyone should be treated with dignity and respect. The programs below encompass a broad array of services that share a common goal: to help you gain control of difficulties in your life so that you can focus on what matters the most.
Kentucky Community Crisis Response Board
24-Hour Response Request: 888-522-7228
The Kentucky Community Crisis Response Board provides the entire spectrum of critical incident stress management services from pre-incident training, acute crisis response, and post-incident support to emergency services personnel who have encountered a traumatic event. Traumatic events include line of duty deaths, multicasualty incidents, use of deadly force, suicide of a first responder, events involving children, prolonged incidents, terrorism and any other overwhelming event.
These services are provided at no cost in attempt to prevent the destructive effects of emotional trauma, job related stress, and accelerate recovery from critical incidents before stress reactions can negatively impact an individual's career, health and family.
Volunteer and First Responder Crisis Care
Callers should mention “Eastern Kentucky flood relief."
New Vista (available 24/7), 800-928-8000
Cumberland River Behavioral Health (Monday-Friday, 8 a.m.-4:30 p.m. EST), (606) 528-7010 ext. 100